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Join Sureserve
At Sureserve, our mission is simple: to be the trusted partner of choice for social housing providers and the wider public sector, delivering essential heating, energy efficiency, and compliance solutions that improve lives and communities.
As a leading provider of heating, hot water, energy-saving, and compliance services, we play a vital role in supporting the UK's decarbonisation agenda. Everything we do is underpinned by our core values of Safety, Excellence, Integrity, Respect, Expertise, and Sustainability.
Through our nationwide reach, regional expertise, and strong local relationships, we partner with our clients to provide warm, safe, energy-efficient, and compliant homes for residents across the country.
About Sureserve Compliance Central
Sureserve Compliance Central is a national business delivering market-leading heating, hot water, and compliance services through a network of regional offices across the East of England and Midlands. We combine local knowledge with national capability, providing exceptional service and long-term value to our clients.
Due to continued growth, we are looking for a talented and ambitious Bid Writer to join our successful Bid Team and help drive the next phase of our business growth.
The Role
As a Bid Writer, you will play a pivotal role in securing new business opportunities across the social housing and public sector markets.
Working collaboratively with operational teams, subject matter experts, and senior stakeholders, you will create compelling, high-quality submissions that clearly articulate our value proposition, demonstrate our expertise, and maximise our chances of success.
This is an exciting opportunity for an experienced bid professional who thrives in a fast-paced environment and enjoys transforming technical information into persuasive, client-focused content.
Key Responsibilities
Bid Management & Tender Delivery
- Manage the end-to-end bid process, ensuring all submissions are fully compliant, compelling, and submitted ahead of deadline.
- Review tender documentation and evaluation criteria to identify key requirements, risks, opportunities, and scoring priorities.
- Develop bid plans, timelines, and submission strategies to ensure all stakeholders contribute effectively throughout the process.
- Coordinate internal resources and subject matter experts to gather supporting information and evidence.
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Content Development
- Write, edit, and improve high-quality responses for PQQs, SQs, ITTs, and framework submissions.
- Transform technical and operational information into engaging, client-focused content that aligns with tender requirements.
- Develop bespoke, business-winning responses that clearly demonstrate Sureserve's strengths, experience, innovation, and social value offer.
- Ensure all submissions are professionally presented, consistent in style, and compliant with company branding guidelines.
Stakeholder Engagement
- Build strong working relationships with colleagues across Operations, Health & Safety, Finance, IT, Commercial, and Senior Leadership teams.
- Gather and analyse market intelligence to strengthen bidding strategies and identify opportunities for differentiation.
- Engage with clients and procurement teams where appropriate to clarify requirements and strengthen bid quality.
- Support presentation preparation, tender interviews, and client site visits as required.
Continuous Improvement
- Maintain and develop the Bid Team's CRM system, content library, and knowledge management resources.
- Gather and analyse feedback from completed submissions to identify lessons learned and drive continuous improvement.
- Contribute to bid strategy development, best practice initiatives, and wider business development activities.
- Monitor market trends, procurement developments, and competitor activity to help inform future submissions.
Essential
What We're Looking For
- Proven experience in a Bid Writer, Bid Coordinator, or Bid Manager role.
- Experience producing successful tender submissions within construction, compliance, engineering, facilities management, social housing, or related sectors.
- Strong understanding of UK public sector procurement processes and frameworks.
- Excellent written communication skills with exceptional attention to detail.
- Ability to manage multiple bids simultaneously and deliver high-quality work under pressure.
- Strong stakeholder management and relationship-building skills.
- Highly organised with excellent planning and project management abilities.
- Proficient in Microsoft Office; particularly Word, Excel, and PowerPoint.
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Desirable
- Experience within social housing, heating, compliance, or property maintenance services.
- Knowledge of public sector procurement frameworks such as NHF, Fusion21, CCS, Procure Plus, or LHC.
- Understanding of NEC and JCT contract environments.
- Experience working with Tier 1 or Tier 2 contractors.
- APMP qualification or willingness to work towards one.
- Knowledge of CRM systems and bid management software.
Why Join Us?
At Sureserve, we believe our people are our greatest strength. We are committed to supporting your development, recognising your contribution, and providing opportunities to build a rewarding career.
Our Benefits Include:
- Hybrid working (typically 2 days per week from our Stowmarket office)
- 40-hour working week (Monday to Friday, 8:00am – 5:00pm)
- Enhanced annual leave entitlement linked to service
- Enhanced maternity and paternity pay
- Healthcare Cash Plan
- 24/7 Virtual GP
- Cycle to Work Scheme
- Electric Vehicle Leasing Scheme
- Support towards professional qualifications and career development
- Access to the Sureserve Academy learning and development platform
- Employee Voice Programme
- Career progression opportunities within a growing national business
Equality, Diversity & Inclusion
Sureserve is committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and able to thrive.
We welcome applications from all suitably qualified candidates regardless of age, disability, gender identity, marital status, pregnancy and maternity, race, religion or belief, sex, sexual orientation, or socio-economic background.
We are committed to providing reasonable adjustments throughout the recruitment process. If you require any support or adjustments, please contact scc-hr@sureserve.co.uk.
Successful applicants will be subject to satisfactory pre-employment checks, including verification of the right to work in the UK and a DBS check where applicable.
Help Shape the Future of Social Housing and Decarbonisation
If you're a talented bid professional looking to make a real impact within a growing organisation committed to improving homes, communities, and the environment, we'd love to hear from you.
Apply today and become part of the Sureserve success story.
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