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Billable Works Manager
Requisition ID: 11646
We are excited to offer a fantastic opportunity for a Permanent Billable Works Manager covering a large patch and Multi sites including Telford, Donnington, East Midlands
HOURS OF WORK: Monday to Friday – 37.5 Hours per Week
Join our vibrant, inclusive community in Complex Facilities to lead and manage the safe, compliant, and efficient delivery of multiple refurbishment workstreams across a defined geographical area within the MOD accommodation estate.
The Billable Works Manager acts as the Principal Contractor’s operational representative on site, managing the safe, compliant, and effective delivery of refurbishment, maintenance, and construction works across occupied MOD accommodation and built estate environments.
Requirements
The role is responsible for the coordination and oversight of supply chain partners and specialist contractors, ensuring full compliance with statutory obligations, contractual requirements, and Amey management systems. The position carries responsibility under:
- The Health and Safety Executive Construction (Design and Management) Regulations (CDM)
- The Health and Safety Executive Health and Safety at Work etc. Act (HSWA)
- Building Safety legislation and Principal Contractor duties
- Temporary Works management requirements
- Environmental and ecological protection obligations under applicable environmental legislation
The role requires strong leadership, technical construction knowledge, supply chain management capability, and the ability to engage empathetically with Service Families and occupants within live residential environments.
The Billable Works Manager may oversee multiple live sites simultaneously and must effectively manage competing priorities, stakeholders, programme demands, and operational risks.
Key Accountabilities
- Act as the operational representative of the Principal Contractor on allocated projects and programmes.
- Ensure all works are planned and delivered in accordance with CDM regulations and Amey safe systems of work.
- Coordinate contractors to ensure safe sequencing, supervision, and control of works activities.
- Maintain construction phase compliance documentation and site records.
- Ensure suitable welfare, emergency arrangements, and site controls are established and maintained.
What You Will Do
Health, Safety & Building Safety Compliance
- Deliver full compliance with Health & Safety legislation, company procedures, and client requirements.
- Ensure supplier adherence to:
- Risk Assessments and Method Statements (RAMS)
- Safe Systems of Work (SSOW)
- Permit systems
- Temporary Works controls
- Building Safety requirements
- Monitor contractor competency and behavioural safety performance.
- Conduct inspections, audits, and safety engagements across multiple sites.
- Escalate unsafe acts, unsafe conditions, or compliance failures appropriately.
- Support incident investigations and implementation of corrective actions.
Temporary Works Responsibilities
- Ensure temporary works are properly identified, coordinated, designed, implemented, and inspected.
- Verify compliance with temporary works procedures and approved designs.
- Liaise with Temporary Works Coordinators and supply chain teams.
- Ensure temporary works registers and permits are maintained.
Environmental & Ecological Compliance
- Ensure works comply with environmental legislation, ecological protection requirements, and sustainability objectives.
- Prevent damage to protected habitats, wildlife, trees, drainage systems, and surrounding environments.
- Ensure contractors follow approved environmental controls and waste management procedures.
- Monitor pollution prevention measures and environmental risk mitigation.
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Supply Chain & Contractor Management
- Manage and coordinate multiple contractors and suppliers across various sites.
- Ensure contractor performance aligns with programme, quality, safety, and commercial expectations.
- Hold supply chain partners accountable for compliance and workmanship standards.
- Support contractor onboarding, inductions, and performance reviews.
- Build collaborative working relationships while maintaining clear accountability standards.
Stakeholder & Occupant Engagement
- Engage professionally and empathetically with Service Families and building occupants.
- Minimise disruption within occupied homes and operational environments.
- Manage sensitive situations with diplomacy, professionalism, and understanding.
- Liaise with client representatives, local stakeholders, occupants, and operational teams.
- Provide updates on works progress, access requirements, and issue resolution
Programme & Operational Delivery
- Manage multiple concurrent projects and workstreams.
- Monitor progress against programme milestones and delivery targets.
- Coordinate labour, materials, access arrangements, and logistics.
- Identify delivery risks and implement mitigation measures.
- Support achievement of KPI, SLA, and contractual performance measures.
- Plan & manage the Handover process with all stakeholders ensuring documents and assets are updated and issued to the respective stakeholder
Quality Assurance
- Ensure works are completed to specification, regulatory standards, and quality expectations.
- Carry out inspections and quality checks throughout project delivery.
- Manage defects, snagging, and corrective actions.
- Maintain accurate site documentation and compliance records
What You Will Bring
- Demonstrates visible safety leadership.
- Treats Service Families and occupants with empathy and respect.
- Maintains calm professionalism under pressure.
- Holds contractors accountable while promoting collaboration.
- Demonstrates integrity and attention to detail.
- Proactively resolves issues and escalates concerns appropriately.
- Promotes a positive compliance and safety culture.
- Strong understanding of Principal Contractor responsibilities.
- Excellent knowledge of CDM regulations and site safety management.
- Ability to manage multiple live construction/refurbishment sites.
- Strong supply chain and subcontractor management capability.
- Effective planning and organisational skills.
- Clear understanding of SSOW, RA/MS, permits, and compliance management.
- Strong communication and stakeholder engagement skills.
- Ability to work independently and make sound operational decisions.
- Competent in identifying and managing construction risks.
- High levels of professionalism, resilience, and accountability.
Qualifications and Experience:
- SMSTS
- IOSH Managing Safely (or equivalent IOSH qualification)
- Temporary Works Supervisor (TWS)
- CDM / Principal Contractor awareness training
- Experience in supply chain management and contractor coordination
- Full UK Driving Licence
- Experience managing domestic refurbishment or construction works within live environments
We welcome applications from a diverse range of candidates.
This role will require the successful candidate to undergo Baseline Personnel Security Standard (BPSS) checks, with the potential for further security clearance depending on project requirements. Due to the nature of the work and regular on-site presence, candidates must be eligible for and able to obtain and maintain the appropriate level of clearance.
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Why join Amey?
At Amey, we work on long-term stable contracts so you can plan a long-term career with us. We have been awarded Platinum status by Investors in People which underscores our commitment to supporting our people across every part of our organisation, enabling them to shine. Whether you are starting your career, returning to the workplace or can bring your professional expertise and skills, there is a place for you here.
Our benefits are designed to help you thrive at work and in your home life. You will have the flexibility to choose benefits and development opportunities that are best for you.
- Remuneration - Enjoy a competitive annual salary with the potential for yearly reviews to ensure you’re rewarded for your contributions plus Car
- Career Growth: Shine in your career with advancement opportunities
- Training Opportunities: Unlock your potential with comprehensive training, including fully funded leadership programs tailored to your personal growth.
- Holidays - Enjoy at least 24 days of holiday plus bank holidays, and the opportunity to buy further days.
- Pension - Generous pension scheme, with extra contributions from Amey
- Flexible benefits – Customise your benefits with options such as insurance benefits, Cycle2Work scheme and access to discounted gym membership.
- Exclusive Discounts - Access our online portal filled with discounts from leading retailers, healthcare services, and more, helping you save on the things that matter.
- Give Back to community - Two Social Impact Days each year, for volunteering and fundraising opportunities
- Family friendly policies for new parents or if you provide care for a dependant
- Membership of our Affinity Networks who connect, support and inspire diverse communities within Amey
About Amey
Who we are
Amey is a global, integrated infrastructure consultancy and operations partner. We design, deliver, protect, and maintain critical assets and systems.
What we do
We advise, design, finance, deliver, and enhance civic, transport, and defence systems. By combining strategic intelligence, engineering, infrastructure finance, and operational expertise, we create secure, resilient, compliant, and high-value outcomes across the lifecycles of new and legacy assets.
To find out more visit our website amey.co.uk/careers
Application Guidance and Diversity & Inclusion
At Amey we constantly evolve how we work to reflect the different needs and backgrounds of our employees. We welcome applications from all suitably qualified candidates, regardless of their race, gender, disability, religion/belief, sexual orientation, or age. We believe everyone deserves an opportunity to shine.
As a disability confident leader, we’re proud to guarantee applicants with a disability an interview if they meet the minimum requirements for the role.
Please contact our recruitment team at peopleservices@amey.co.uk to discuss any access needs, reasonable adjustments or additional support that you may require at any point during the recruitment process.
Apply today
We may close this vacancy early if we receive sufficient applications. Please apply as soon as possible
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