Oak View Group
Billing Assistant
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Billing Assistant
Oak View Group is reinventing the way the world comes together.
Driven by a passion to revolutionise the live events industry with dynamic thinking and an unshakeable dedication to those we serve, OVG turns up the volume on what makes life extraordinary.
From inspired development to curated hospitality, from brand innovation to premium for all, OVG is setting new standards and redefining expectations for everyone.
About The Venue Role Purpose
We're looking for an experienced, detail-oriented Billing Assistant to join the finance team and take ownership of the day-to-day billing function across the business. Working closely with the Billing Manager and Credit Control team, you'll be responsible for accurate and timely invoice generation across a range of revenue types — from events and commissions to rebates and intercompany recharges.
It's a varied role that touches multiple parts of the business. You'll be working with CRM and finance systems daily, liaising with internal teams and external customers, and playing a key part in ensuring the business gets paid correctly and on time.
What You'll Be Doing
Setting up new customer accounts, ensuring all details — billing address, AP contact, VAT treatment — are accurate from the outset Raising daily and weekly invoices across multiple revenue types (events, rebates, commissions, intercompany recharges) via both automated batch processing and manual standardised invoicing Reviewing CRM systems including Tripleseat and Oracle to ensure all billable activity is captured and invoiced in a timely manner Issuing invoices to customers via email and customer portals, ensuring correct routing to the right AP contact Keeping customer records up to date — flagging and correcting discrepancies in billing details, email addresses, and account information Investigating and resolving billing queries promptly, working closely with the Credit Control team on any disputed or outstanding items Processing credit notes as required and maintaining accurate records Escalating complex issues to the Billing Manager with appropriate context and documentation
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What We're Looking For
You'll have at least 3-5 years' previous experience in a billing, accounts receivable, or similar finance role — enough to hit the ground running without needing the basics explained. Hospitality or events sector experience is a plus, but not a requirement. Strong attention to detail — billing errors have downstream consequences and you take accuracy seriously Comfortable working with finance and CRM systems; experience with NetSuite, Coupa and Concur would be a real advantage Organised and self-sufficient — able to manage a varied workload and keep on top of daily and weekly deadlines A clear communicator, comfortable liaising with internal teams and external customers to resolve queries A good understanding of VAT treatment, revenue recognition principles, and basic accounts receivable processes
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Good to know
This is a hybrid role with a minimum of three days per week in the Central London office. The salary range is £30,000 - £40,000 depending on experience, with further details on benefits shared at interview.
Excellent benefits including ongoing training, study support, corporate gym discount, F&B discounts, staff socials, EAP, cycle to work scheme and more.
Our Inclusion Commitments
OVG is for everyone. Diversity drives innovation, strengthens our people, improves our service, and raises our excellence. Wherever you come from, wherever you are going, we’d love to hear from you.
Employee Screening and Eligibility to Work
As part of the recruitment process, you will need to prove your right to work in the UK. DBS will be required.
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