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Oak View Group

Billing Assistant

London
£30k – £35k/yr
Posted 23 days ago
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Billing Assistant

Billing Assistant – Finance Team (Oak View Group)

Oak View Group is reinventing the way the world comes together. Driven by a passion to revolutionise the live events industry with dynamic thinking and unshakeable dedication to their clients, OVG amplifies what makes life extraordinary—from inspired development to premium hospitality.

From brand innovation to curated experiences, OVG sets new standards and redefines expectations across the sector.

About The Role

We’re seeking a detail-oriented Billing Assistant to join our finance team, responsible for overseeing the day-to-day billing function across the business. Collaborating closely with the Billing Manager and Credit Control team, this role ensures accurate, timely generation of invoices across all revenue streams—including events, commissions, rebates, and intercompany recharges.

This varied position involves system management, internal/external liaison, and essential financial guarantee that the company receives timely payments.


Responsibilities

Core Duties

  • Account Management: Setting up new customer accounts with meticulous accuracy—verifying billing addresses, AP contacts, and correct VAT schemes from the outset.
  • Invoice Processing:
    • Raising daily and weekly invoices across multiple revenue types via automated batch processing and manual standardised invoicing (events, rebates, commissions, intercompany recharges).
    • Reviewing transactions in Tripleseat and Oracle CRM to ensure all billable activity is captured and invoiced promptly.
  • Customer Service:
    • Distributing invoices via email and customer portals, ensuring correct routing to designated AP contacts.
    • Maintaining up-to-date customer records, flagging and rectifying discrepancies in billing details—talents, email addresses, and account information.
  • Query Resolution: Investigating and resolving billing disputes proactively, in tandem with the Credit Control team, and escalating complex issues to the Billing Manager with clear documentation alongside.
  • Credit Management: Processing credit notes as required and preserving a meticulous record of financial activity.

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Requirements

Essential

  • Proven experience in billing, accounts receivable, or finance administration (hospitality or events experience is a plus but not mandatory).
  • Strong attention to detail—accuracy in billing has critical downstream consequences.
  • Proficency in handling finance and CRM systems, with an advantage if you have familiarity with:
    • NetSuite
    • Coupa
    • Concur
  • Self-driven and organised, adept at managing varied workloads and prioritising daily/weekly deadlines.
  • Effective communicator with ease in coordinating with internal teams and external customers.
  • Clear understanding of VAT treatment, revenue recognition principles, and accounts receivable workflows.

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Desirable


Additional Notes

A hybrid role requiring a minimum of three working days per week at our Central London office, offering a competitive salary of £30,000–£35,000 according to experience. Benefits include generous training, a cycle-to-work scheme, FYE discounts, staff social events, and more.


Our Inclusion Commitments

At Oak View Group, we believe diversity drives innovation. Everyone’s voice and background enriches our collective excellence and service. You are welcome here.


Pre-Employment Process

The recruitment process will require confirmation of your right to work in the UK, a successful background check (DBS), and an fit-to-work medical.

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Skills

Billing
Accounts Receivable
Finance Administration
Attention To Detail
CRM Systems
NetSuite
Coupa
Concur
Organizational Skills
Communication
VAT Treatment
Revenue Recognition
Problem Solving

Location

London, England, United Kingdom

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