G.Network Communications
Billing Specialist - Mat Cover
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Join G.Network and help power London's full fibre future.
At G.Network, we're on a mission to transform London's digital infrastructure by bringing ultrafast full fibre broadband to homes and businesses across the capital. As we continue to grow, we're looking for a highly organised and customer-focused Billing Specialist to join our Finance team. This is an excellent opportunity for an experienced finance professional who enjoys working across both Accounts Receivable and Accounts Payable, thrives in a fast-paced environment, and takes pride in delivering exceptional service to customers, suppliers, and colleagues alike.
As a Billing Specialist, you'll play a critical role in ensuring the accurate and timely processing of customer billing, collections, supplier payments, and financial reconciliations. You'll work across multiple areas of the business, helping to maintain strong cash flow processes, resolve billing and payment queries, and ensure financial records are accurate and up to date. Your attention to detail and proactive approach will help deliver an outstanding experience for both internal and external stakeholders.
What You'll Be Doing
- Processing customer billing activities across B2B, B2C and wholesale customers.
- Managing Accounts Receivable and Accounts Payable processes with accuracy and efficiency.
- Administering Direct Debit collections and resolving payment failures.
- Carrying out credit control activities and managing outstanding debt collections professionally.
- Processing supplier invoices, purchase orders and payments.
- Reconciling customer and supplier accounts and resolving discrepancies.
- Raising credit notes and supporting contract changes, renewals and terminations.
- Responding to billing and payment queries, providing excellent customer service.
- Producing aged debt and creditor reports and supporting audit activities.
- Identifying opportunities to improve processes, controls and operational efficiency.
- Supporting and sharing knowledge with colleagues to help build a high-performing team.
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What We're Looking For
We're looking for someone who combines strong finance administration skills with a customer-first mindset.
You'll ideally have:
- Experience working across both Accounts Receivable and Accounts Payable functions.
- A solid understanding of billing, collections, supplier payments and reconciliations.
- Excellent attention to detail and a commitment to financial accuracy.
- Experience using finance systems and CRM platforms, ideally Salesforce.
- Strong organisational and prioritisation skills.
- Excellent communication skills and confidence working with customers, suppliers and internal stakeholders.
- A proactive, solutions-focused approach to problem-solving.
- The ability to work independently while contributing positively to a collaborative team environment.
- Salesforce or similar CRM experience.
- Finance, Accounts Receivable or Accounts Payable qualifications.
- Experience within telecommunications, utilities, SaaS, subscription-based services or other recurring billing environments.
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Why Join G.Network
At G.Network, you'll be part of a business that is reshaping London's digital future. We offer a collaborative and supportive culture where your ideas are valued, your development is encouraged, and your work has a real impact on our customers and our growth journey. If you're looking for a role where you can make a difference, develop your career and join an ambitious, fast-growing organisation, we'd love to hear from you.
Apply today and help us build a better-connected London.
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