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BMW Service Advisor
Service Advisor – Sytner Tring BMW MINI
About the Role
We have an excellent opportunity available for a motivated Service Advisor to join our team at Sytner Tring BMW MINI.
As a Sytner Service Advisor, you will provide outstanding customer care and be the vital link between our customers and the workshop. Your responsibilities include:
- Informing and consulting on vehicle servicing
- Keeping customers updated throughout every stage
- Addressing any questions or queries they have
- Liaising with technicians and workshop control about vehicle statuses
- Ensuring vehicles are delivered on schedule
- Providing expert advice on our products and services
This is a demanding yet rewarding role where customer satisfaction is the priority. You will enjoy engaging with customers, building genuine relationships, and identifying their specific needs.
The role involves flexible working patterns, including weekends, to guarantee our customers receive the highest possible service standards.
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About You
While previous experience is not essential, we actively encourage applications from individuals with:
- A willingness to learn and progress, backed by a go-getter attitude
- Strong organizational and administrative skills
- Exceptional attention to detail
A background in customer service would be advantageous, but training is provided through our in-house Learning & Development team, as well as industry-leading courses with BMW MINI.
A practical understanding of Kerridge would be beneficial but is not mandatory.
Why Sytner?
At Sytner Group, we offer a comprehensive industry-leading benefits package, including:
- Enhanced holiday entitlement – 33 days including bank holidays
- Industry-leading maternity, paternity, and adoption pay
- Career development opportunities tailored to your growth
- Recognition for long service every 5 years
- Discounted car schemes
- Access to high street discounts
- Discounted gym memberships
- Cycle-to-work scheme
- One day of paid voluntary/community work per year
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We place great value on our ** workplace culture**, fostering an environment where everyone feels valued, appreciated, and empowered to realise their full potential.
Sytner is committed to creating an equitable and inclusive workplace where diversity and uniqueness are celebrated. If you require adjustments during the recruitment process (including interviews), you have the right to request them. For further details on adjustments, visit this link.
About Us
Sytner represents 23 of the world’s most prestigious vehicle brands across our 140 UK dealerships. We are proud to focus on "Developing Talent" and "Building Careers", with recent feedback from colleagues placing our engagement score at 89%—an outstanding achievement.
Location Sytner Tring London Road, Cow Roast, Tring, HP23 5RE
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