Vertu Motors plc
Bodyshop Advisor
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Vertu Accident Repair Centre Gloucester
We have a fantastic opportunity for a Bodyshop Advisor to join our well-established team at Vertu Accident Repair Centre Gloucester. If you want to be part of one of the UK’s largest motor retailers, take a look at what we can offer.
About The Role
As the first point of contact for our Bodyshop customers and insurance companies, you’ll play a key role in delivering exceptional service both face-to-face and over the phone. Your responsibilities will include:
- Organising and managing the efficient booking and repair of customer vehicles
- Coordinating work within the Bodyshop and ensuring progress meets company and customer expectations
- Maintaining positive relationships with customers, insurers, and internal teams
- Managing data accurately and distributing documents across departments
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What We’re Looking For
- Previous customer service experience
- Strong IT skills and attention to detail
- Excellent communication and teamwork abilities
- Ability to stay calm and organised in a fast-paced environment
Pre-Employment Checks
If successful, we’ll complete standard employment checks, which may include verifying employment history, address, credit history, criminal record, and driving licence.
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Why Join Us?
Benefits
We invest more in colleague development than any other motor retailer. You’ll benefit from ongoing training, clear career progression, and a range of benefits, including:
- 25 days holiday (plus bank holidays), rising with service
- Access to our online rewards platform for cashback and discounts
- Preferential service rates
- Colleague purchase scheme
- Share incentive scheme
- Pension plan
- Enhanced maternity and paternity leave
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