Absolute Interpreting and Translations Ltd
Booking Coordinator
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Position: Booking Officer
Location: Absolute Interpreting and Translations Ltd, office-based, Monday to Friday, 9am-6pm
Responsibilities:
- Manage client and contractor booking enquiries and job allocations in a fast-paced office setting.
- Respond promptly to telephone calls, emails, and portal requests, facilitating bookings and assigning tasks to interpreters.
- Ensure efficient workflow and meet daily targets by prioritising job allocation effectively.
- Allocate a minimum of 150-180 bookings to contractors each day.
Qualifications and Skills Required:
- Demonstrated professional demeanour, particularly in high-pressure situations.
- Exceptional short and long-term memory to retain crucial booking details and client information.
- Strong attention to detail, maintaining focus on daily tasks throughout the day.
- Honesty, punctuality, and a strong sense of responsibility for all assigned tasks.
- Proactive approach to resolving booking issues, including finding solutions and collaborating with linguists for optimal job assignments.
- Adherence to company procedures and policies at all times.
- Proficient typing skills, with basic knowledge of MS Outlook and database usage.
- Outstanding interpersonal, written, and verbal communication skills.
- Ability to provide two references from previous employers.
- Strong problem-solving abilities, ensuring customer satisfaction through innovative solutions.
- Effective multitasking skills, adapting to the daily challenges and responsibilities of the role.
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Besides Qualifications/Skills, candidates must be used to working in a fast paced and target driven environment and working under real pressure of meeting daily targets.
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Benefits:
Joining Absolute Interpreting and Translations Ltd offers a range of benefits and opportunities:
- Collaborate with a supportive and diverse team in a welcoming international environment.
- Enjoy a fulfilling role that rewards hard work and dedication.
- Thrive in an environment that presents daily challenges, fostering personal and professional growth.
- Gain valuable experience that enhances your CV and enriches your personal development journey.
- Opportunity to progress within the business
We are seeking a committed individual with a positive attitude, ready to contribute to our team's success. If you are prepared to work hard and grow with us, we welcome your application.
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