Manchester University NHS Foundation Trust
Booking Scheduling Coordinator
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Booking Scheduling Coordinator
We are looking for two dynamic individuals to join our Outpatient Coordinator's Team based within the Royal Manchester Children's Hospital at Manchester University NHS Foundation Trust.
Duties
Duties will include appointment bookings within the current waiting times, cancellation of clinics and arranging additional clinics.
Key Requirements
You should have good IT skills and be able to prioritize your own workload. You should enjoy working with other people to provide a first-class service.
You will ideally have administration experience, excellent communication & organizational skills. You must be able to use your own initiative, be flexible and work independently.
Duties
Dealing with queries from internal and external contacts by phone and e-mail and providing an efficient and effective administration service.
Operating within clearly defined limits of the policies, procedures, protocols and guidelines of the department and with readily available supervision, as part of a team of coordinators this post carries responsibility for the smooth running of the Outpatients areas reflecting high quality customer care in all daily activities. This includes supporting the achievement of Outpatient waiting time targets.
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Benefits
In return personal development will be encouraged through in-house training and yearly appraisals.
Join Manchester University NHS Foundation Trust (MFT), the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe – a great place to shape your career.
With a workforce of over 30,000 colleagues, we work together to deliver exceptional care to more than 1 million people every year.
Behind every patient cared for are people like you - keeping services running smoothly, supporting clinical teams, and helping create safe, welcoming environments for patients and our people alike.
At MFT, we believe in the power of teamwork, respect, and inclusion. Our People Plan reflects our commitment to making MFT a place where everyone feels they belong, where your ideas are heard, and your contribution is truly valued. Join us and work smarter with our digital technology and thrive in a collaborative culture that empowers you to deliver your best to ensure that your work behind the scenes creates seamless, high-quality care and exceptional patient outcomes.
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Whether you're just starting out or looking to grow, we offer clear pathways for development and a culture that supports your wellbeing, ambition, and success. Everything you do makes a real difference to the lives of others.
At MFT, your role matters, your impact is real, and you’re part of something bigger from day one.
Contact Information
For further details / informal visits contact:
Name: Steven Jackson
Job title: OPD Assistant Operational Manager
Email address: steven.jackson2@mft.nhs.uk
Telephone number: 0161 701 4023
Additional Contacts
Lisa Mullins - CBT Team Lead
lisa.mullins@mft.nhs.uk
Anne Marie Maddison - CBT Team Lead
annemarie.maddison@mft.nhs.uk
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