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Nuffield Health

Bookings Administrator

Bournemouth
£25k/yr
Posted about 16 hours ago
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Bookings Administrator Bournemouth Hospital

Administration | Permanent | Full time

Salary £25,038 per annum

37.5 hours per week

At Nuffield Health, the UK's largest healthcare charity, everything we give our patients, members and customers would not be possible without you. Your passion, your warmth, your drive to make a difference. Whether it’s driving connected health, helping the nation, transforming experiences, or building the career you want – we give you the support to do it all. Join our journey. It starts with you.

We are looking for a Bookings Administrator in our Bournemouth Hospital who will be responsible administering a large volume of email requests from referrals to appointments, ensuring the hospital meets its service deliverables whilst exceeding customer expectations.

Preferably you will hold a NVQ level 2 in Business and Administration or equivalent and experience of working in a customer facing environment, to help us build a healthier nation.

As our Bookings Administrator you will:

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  • Bring empathy, sympathy and sensitivity to the role.
  • Ensure complex administration and support, meets the required standards and timescales.
  • Have attention to detail ensuring all data/information is accurate using the appropriate system and format.
  • To prepare standard and adhoc reports as required and required by the department.
  • Handle appointments bookings and changes.
  • Co-ordinate availability of rooms and consultants.
  • Create, alter or cancel clinics as required to support business needs.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

At Nuffield Health, we take care of what’s important to you.

Join Nuffield Health and create the future you want, today.

Applications will be considered as they are received, and interviews will be arranged accordingly. We reserve the right to close adverts early, for example, where we have received an unprecedented high volume of applications. Therefore, please apply early to ensure you are considered for the post.

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It starts with you.

Nuffield Health, is the UK’s largest healthcare charity. For over 60 years, we’ve been working to make the UK fitter, healthier, happier and stronger. All for the public benefit.

We do this through our family of 31 award-winning hospitals, 113 fitness and wellbeing centres, healthcare clinics and over a 100 workplace wellbeing services. As a charity, we reinvest all our income into our services, into pioneering improvements in care, and most importantly into our social impact programmes, which are designed to support people who would not normally be able to afford or access our services. Its all part of our mission to give everyone the care they need and to build a healthier nation.

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Skills

Administration
Appointment Booking
Customer Service
Data Accuracy
Reporting
Clinic Coordination
Email Management
Empathy
Sensitivity
Attention To Detail

Location

Bournemouth, England, United Kingdom

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