Estée Lauder Companies
Boots Foyleside, Counter Manager, Maternity Cover, 21 hours
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Counter Manager – Prestige Beauty Retail
We are seeking a dynamic and inspirational Counter Manager to lead, coach, and develop a team of Sales Associates, ensuring the achievement of all sales, customer service, and operational targets.
About the Role
This is an exceptional opportunity for an ambitious self-starter to become the Chief Executive Officer of their own store. The ideal candidate will take full accountability for:
- Creating and executing an agile business plan to recruit and retain customers through:
- Strategic targeting
- Impactful in-store events
- Exceptional customer relationship management (CRM)
- Leadership of a high-performing team
Key Responsibilities
- Leadership & Coaching: Develop and mentor team members to reach their full potential.
- Operational Excellence: Drive store performance in sales, customer service, and retail operations.
- Strategic Planning: Strategically plan events, promotions, and CRM initiatives.
- Team Accountability: Hold the team accountable for performance while fostering a positive, collaborative culture.
- Customer-Centric Approach: Anticipate and meet customer needs with diplomacy and professionalism.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements & Skills
Candidates should possess:
Core Qualities
- Leadership & Coaching Skills – Proven ability to inspire and develop teams in a fast-paced retail environment.
- Passion for Business Growth – Hunger for strategic planning, consumer insights, and frontline marketing.
- Customer Obsession – Strong relationship-building and conflict resolution skills.
- Driven & Proactive – Sets high standards for performance and exceeds expectations.
- Attentive to Detail – High organisational skills balanced with autonomy and teamwork.
Retail & Business Experience
- Retail Sales Experience – Demonstrated track record in a customer-facing role.
- Team Leadership – Experience managing and developing staff.
- Strategic Planning – Ability to develop and execute business plans.
- Financial & Resource Management – Skills in creating financial forecasts and budgeting.
- System Proficiency – Working knowledge of Microsoft Excel and computerized retail systems.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Career & Culture Benefits
Our culture values diversity of thought and people, offering:
- Progressive career opportunities from retail to senior management.
- Outstanding training and development programs to progress further in the Beauty Industry.
- Competitive remuneration & benefits package.
This first-level management role provides invaluable exposure to: ✔ Business planning ✔ Consumer insights ✔ Event management ✔ Customer relationship management ✔ Frontline marketing
An ideal entrance into a long-term, fulfilling career in one of the leading prestige beauty retailers.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills