Value Retail PLC
Boutique Manager
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Overview
About the House of Creed
Founded in 1760, The House of Creed has cultivated the art of fine craftsmanship across seven generations, shaping a distinctive vision of Haute Perfumery where British tailoring meets French savoir-faire. Guided by its Art of Millésime, the finest ingredients are hand-weighed and aged in its ateliers near the Château de Fontainebleau, France. Through these meticulous steps, the House preserves and reinvents its heritage of savoir-faire, crafting timeless fragrances as a seal of elegance.
About the role
We are seeking a Boutique Manager to join our new Boutique in Vildare Village opening in September 2026 on a fixed term contract until March 2027, tasked with overseeing our Creed Fragrance division. This role requires a strong focus on driving sales, delivering exceptional customer service and managing a team of Luxury Brand Ambassadors. If you possess a passion for luxury products, and robust leadership capabilities, we encourage you to apply for this pivotal position. This is a full-time role 5 days, 37.5 hours per week.
Responsibilities
Key responsibilities
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Product Knowledge and Team Leadership:
- Develop a comprehensive understanding of Creed Fragrances and ensure your team is equally knowledgeable.
- Provide guidance, motivation and ongoing training to Luxury brand Ambassadors.
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Sales Excellence and Stock Management:
- Strategically achieve sales targets and maintain optimal stock levels.
- Deliver exceptional customer service to create memorable experiences and foster brand loyalty.
- Uphold impeccable standards of visual merchandising at the fragrance counter.
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Relationship Management:
- Cultivate and maintain strong relationships with stakeholders, both internally and externally.
- Collaborate with external agencies to execute promotional activities effectively.
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Compliance and Administration:
- Ensure adherence to company policies and streamline administrative processes for efficiency.
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Market Awareness:
- Stay informed about industry trends and provide strategic insights to enhance business performance.
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Communication and Reporting:
- Maintain transparent communication channels with superiors and stakeholders.
- Provide regular reports on sales performance and relevant activities.
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Leadership and Motivation:
- Exemplify positive leadership qualities and promptly address any challenges within the team.
- Clearly communicate expectations and provide ongoing support and guidance.
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Promotional Activities:
- Identify and capitalise on promotional opportunities to maximise brand visibility and sales.
- Collaborate with relevant parties to ensure the success of promotional initiatives.
Qualifications
Qualifications and Skills:
- Proven track record in retail sales and management, particularly within the luxury fragrance or beauty sector.
- Exceptional leadership abilities and effective team management skills.
- Extensive knowledge of luxury products, with a focus on fragrances.
- Demonstrate ability to exceed sales targets and drive business growth.
- Strong organisational skills and proficiency in administrative tasks.
- Familiarity with retail industry regulations and compliance standards
Line of reporting:
This role reports into the Sales and Education Manager
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