Ronnie Scott's Jazz Club
Box Office Assistant
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Company Description
Ronnie Scott's Jazz Club. A Soho Legend since 1959. For more than six decades, Ronnie Scott’s has been at the centre of London’s jazz scene. Famous worldwide, the club is where the great and the good of jazz - and its rising stars - meet the city’s most passionate audiences.
The Role
The Box Office Assistant is responsible for providing excellent customer service to guests purchasing tickets for live performances at Ronnie Scott’s Jazz Club. The role involves handling ticket sales, answering customer enquiries, and ensuring a smooth and welcoming experience for all visitors.
Key Responsibilities
- Selling tickets in person, by phone, and online using the box office ticketing system – Craft cms
- Assisting customers with enquiries about shows, seating, pricing, and availability
- Processing payments accurately and securely (cash and card)
- Issuing tickets, reservations, and guest list confirmations
- Handling ticket exchanges, refunds, and booking amendments in line with venue policy
- Liaising with front-of-house, management, and promoters regarding nightly shows
- Maintaining accurate records and ensuring data protection procedures are followed
- Supporting crowd flow and customer queries during busy performance times
- Representing Ronnie Scott’s professionally and upholding its reputation
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Skills & Experience
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Strong customer service and communication skills
- Confident with handling payment systems
- Good organisational skills and attention to detail
- Ability to remain calm and polite in a fast-paced environment
- Basic IT skills: experience with ticketing systems is an advantage
- Interest in live music, jazz, or the arts is desirable
Personal Qualities
- Friendly, approachable, and professional manner
- Reliable and punctual
- Able to work evenings and weekends
- Team player with a positive attitude
Job Types
- Full-time, Permanent
Pay
- £14.00-£15.00 per hour
How to Apply
Please send CV and covering letter to richard@ronniescotts.co.uk
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location