Scotsman Hospitality
Box Office Host
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We’re looking for an upbeat, personable Box Office Host to be the welcoming face of The Three Sisters. This hybrid role combines box office ticketing with front-of-house hosting, providing outstanding service to guests both in person and over the phone. If you’re organised, efficient, and love creating great first impressions, this could be the perfect role for you.
The Role
As a member of the Box Office team, your role will include:
- Welcome guests warmly and create a friendly first impression.
- Manage ticket sales and assist with customer enquiries.
- Handle calls, emails, and booking requests professionally.
- Work closely with the events and sales teams to ensure smooth operations.
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The Person
The ideal candidate will have:
- Upbeat, confident, and customer-focused personality.
- Excellent communication and organisational skills.
- Calm under pressure with strong attention to detail.
- Team player with a proactive, can-do attitude.
- Computer literate – experience with ticketing or booking systems is a plus.
- Previous experience in box office, reception, or customer-facing roles preferred.
- Full training will be provided.
What We Offer
As part of Scotsman Hospitality, you will have access to the following benefits that include:
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- TRONC electronic tips – Our staff keep 100% of tips earned in venues.
- Stream – Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
- 30% off of food and cinema tickets in all of our venues across Scotland.
- Hotel and Apartment discounts.
- Access to Scotsman Perks Benefits Portal.
- Staff meals on duty.
- Flexible working opportunities.
- Career development through our Scotsman Steps training programme.
- Refer a Friend Scheme.
The Process
If you think this is the role for you then apply now and one of our friendly team will be in touch.
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