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Branch Manager
Branch Manager – Norwich Whitelodge
Company Description
As a global leader in electrical wholesale, Rexel distributes advanced electrical and energy-efficient products worldwide. We deliver smart, sustainable solutions engineered to enhance comfort, safety, and security across residential, commercial, and industrial sectors.
We are currently seeking a Branch Manager to lead our Norwich Whitelodge branch. This is an exciting opportunity for a dynamic and strategic leader who is passionate about driving business growth, empowering teams, and delivering exceptional customer service.
If you thrive in a fast-paced environment, excel in building relationships and have an aptitude for strategic planning, then this is the perfect opportunity for you!
Benefits of a Career with Rexel
- Company Car Scheme
- Contributory pension scheme and life assurance
- Bonuses: Performance Related Bonus scheme
- Time Off:
- 33 days annual leave (including bank holidays, increasing over time)
- Flexibility to buy and sell holiday
- Enhanced parental leave
- Support & Development: Extensive learning opportunities from day one
- Health & Wellbeing: Free virtual GP service, Healthy Mind Champions, and more!
- Perks:
- Staff discounts
- Exclusive holiday offers
- Free financial support and education
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Job Description
As a Branch Manager, you will play a pivotal role in ensuring the success of the branch.
Key Responsibilities
- Strategic Planning: Develop and implement strategic and tactical business plans to drive profitable performance and meet growth targets
- Customer Management: Execute agreed customer plans for selected accounts, ensuring high-quality customer contact and effective implementation
- Service Excellence: Ensure the branch meets service targets across all business segments with a focus on delivering exceptional customer experiences
- Performance Monitoring:
- Monitor sales, profitability, and service KPIs
- Take actions to ensure targets are met
- Ensure compliance with operating procedures, health, and safety regulations
- Collaboration: Work closely with other branches, support functions, and stakeholders for effective business operations
- Data Utilisation:
- Use data to create reports for strategic planning, budgeting, and performance management
- Share feedback and insights with branch colleagues and management
- Team Leadership: Lead, develop, and engage branch colleagues to meet targets, support career growth, and maintain a positive team environment
- Supplier Engagement: Drive joint customer activities and strengthen supplier partnerships
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Qualifications & Behaviours
Rexel prioritises behaviours and potential over formal qualifications. Key attributes for success include:
- Collaboration: Building partnerships to achieve shared objectives
- Takes Accountability: Proactively addressing obstacles and meeting commitments
- Customer Focus: Delivering customer-centric solutions and fostering strong relationships
- Develop Others: Guiding team members to align personal and organisational goals
- Financial Acumen: Using financial data to make insightful business decisions
Company Culture
At Rexel UK, we value diversity and celebrate unique perspectives to drive innovation. Our inclusive workplace supports individuality and fosters creativity, ensuring everyone feels empowered and confident to perform at their best.
Employment Type: Full-time Experience Level: Experienced Professional Contract Type: Permanent Job Family: Sales
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