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Branch Manager
Branch Manager − Entrepreneurial Insurance Leadership Role
We embrace bold thinking to tackle challenges head-on. Whether the issue is complex or high-stakes, we bring together the right expertise to deliver solutions that redefine the insurance industry—prioritising client needs while fostering resilience for individuals, businesses, and communities. From pro bono initiatives to de-risking critical markets, we leverage collective talent to drive meaningful, positive change globally.
We’re seeking ambitious entrepreneurial leaders to step into this accountable and impactful position.
Role Overview
As Branch Manager, you’ll oversee your own profit & loss (P&L), guiding growth through new business expansion while consistently delivering first-rate service to existing clients. This requires a balanced approach:
- Enhancing client retention and driving loyalty through policy management and, coaching.
- Identifying and pursuing business opportunities with commercial acumen.
- Leading a high-performing team—development, trust-building, and quality assurance form the backbone of success.
Key requirement: A proven track record in Personal Lines and/or Commercial Lines insurance.
Essential Responsibilities
Business & Client Focus
- Proactively develop new business pipelines, analysing opportunities to balance risk and reward.
- Retain and grow existing client base through personalised, proactive service.
- Utilise data analysis to make evidenced-based decisions while maintaining meticulous attention to detail.
- Collaborate with senior stakeholders for strategic insights, ensuring alignment with business objectives.
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Leadership & Team Development
- Act as a people-first leader, fostering a culture of collaboration, trust, and continuous improvement.
- Empower team members to excel, aligning individual contributions with organisational goals.
- Exhibit resilience and enthusiasm—exceeding client and team expectations even under pressure.
Operational Excellence
- Demonstrate agility, making timely decisions that serve clients, teams, and the business.
- Lead with ethical integrity, prioritising client-centric resolutions over short-term gains.
- Drive operational efficiency, ensuring processes support scalable growth.
Requirements
Experience & Skills
- Solid 5+ years in branch management or equivalent supervisory roles within insurance (Preferred focus on Personal Lines and/or Commercial Lines).
- Track record of driving business growth through retention, cross-selling, and new accounts.
- Exceptional communication and interpersonal skills, with the ability to inspire teams and advocate for clients.
- Commercially minded with analytical prowess, adept at data interpretation and performance metrics tracking.
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- Proven history of exceeding targets in independently managed portfolios.
- Comfortable with autonomy but open to collaboration with regional teams.
- Adaptable problem-solver—able to flourish in dynamic environments.
What You’ll Gain (Rewarded Ambition)
At [Company], we recognise dedication through employee-centric rewards:
Core Benefits
- 25 days’ holiday (plus bank holidays), increasing with tenure.
- Life Assurance (up to 4x salary—peace of mind for loved ones).
- Income Protection (guaranteed income for illness/injury for up to 5 years).
- Contributory Pension: 10% total contribution (5% from company, 5% from you).
- Healthcare Cashplan: Enhanced access to health services and wellness benefits.
Lifestyle & Financial Flexibility
- Discounted UK-wide gym memberships.
- Salary sacrifice schemes: Including travel insurance, cycle-to-work, car leasing, and tech purchases.
Insurance & Savings Perks
- Exclusive insurance policies from Howden at discounted rates.
- Discounts on leading high-street retailers.
“At [Company], ambition meets purpose.” Join us and make your own impact.
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