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Branch Manager
Rexel
Branch Manager – Norwich Whitelodge
Company Description
As a global leader in electrical wholesale, Rexel distributes advanced electrical and energy-efficient products worldwide. We deliver smart, sustainable solutions designed to enhance comfort, safety, and security across residential, commercial, and industrial sectors.
We are currently seeking a Branch Manager to lead our Norwich Whitelodge branch. This is an exciting opportunity for a dynamic and strategic leader passionate about driving business growth, empowering teams, and delivering exceptional customer service.
If you thrive in a fast-paced environment, excel in building relationships, and have an aptitude for strategic planning, then this is the perfect role for you!
The Benefits of a Career With Rexel
Benefits Overview
- Company Car Scheme
- Contributory pension scheme & life assurance
- Performance-related bonus scheme (PRBS)
- 33 days annual leave (incl. bank holidays), with options to buy/sell and enhanced parental leave
- Comprehensive support & development: Extensive learning opportunities from day one
- Health & wellbeing support: Free virtual GP service, Healthy Mind Champions, and more
- Perks: Staff discounts, exclusive holiday deals, and free financial support & education
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Job Description
As a Branch Manager, you will play a pivotal role in ensuring the success of the branch, driving profitability, growth, and exceptional service delivery.
Key Responsibilities
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Strategic Planning & Growth
- Develop and implement a strategic and tactical business plan to achieve growth targets
- Ensure profitable performance and alignment with company objectives
-
Customer Management & Service Excellence
- Execute agreed customer plans for key accounts
- Guarantee exceptional quality of customer contact and effective implementation
- Meet service targets across all business segments
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Performance & Compliance Monitoring
- Track sales, profitability, and service KPIs, taking corrective action as needed
- Ensure compliance with standard operating procedures, health, and safety regulations
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Collaboration & Cross-Functional Alignment
- Work closely with other branches, support functions, and key stakeholders to enhance business operations
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Data-Driven Decision Making
- Utilise data to create strategic reports for planning, budgeting, and performance management
- Provide insights and feedback to colleagues and management
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Team Leadership & Development
- Lead, mentor, and engage branch colleagues to achieve performance targets
- Foster a positive, productive team environment
- Support career development and professional growth
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- Supplier Engagement & Partnerships
- Collaborate with key suppliers to drive joint customer activities
- Strengthen supplier relationships for mutual growth
Requirements & Qualifications
Rexel prioritises behaviours and potential over formal qualifications. However, successful candidates will demonstrate:
- Collaboration: Building partnerships and working effectively with teams
- Accountability: Taking initiative, addressing challenges, and meeting commitments
- Customer Focus: Delivering customer-centric solutions and fostering strong relationships
- Developing Others: Coaching employees to meet both personal and business goals
- Financial Acumen: Understanding and applying key financial indicators to inform business decisions
Diversity & Inclusion
At Rexel UK, we value a diverse range of backgrounds, experiences, and perspectives, as they drive innovation and success. Our culture celebrates individuality while fostering:
- A high-performance environment
- Real value for our customers and communities
- A supportive workplace where everyone flourishes
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