Screwfix
Branch Manager Designate - City Store
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Branch Manager Designate - City Store
Branch Manager – City Stores – Join Screwfix
Overview
Lead from the front. Make an impact. Grow your career.
At Screwfix, we’re the trusted trading partners—providing the essential tools and expertise that empower the trade. Our commitment is to our customers: from power tools and workwear to cables and fittings, we offer 60,000+ products across 1,000+ stores, backed by industry-leading digital services.
Our City Stores are a distinctive part of Screwfix—smaller yet impactful trade counters with a tight-knit, fast-paced, customer-focused culture. The Branch Manager catalyses this environment, ensuring swift, affordable, and service-driven solutions.
As a City Store Branch Manager, you will:
- Lead your team with commercial focus, championing local trade partners and community relationships.
- Set the tone for outstanding service, embedding speed, quality, and digital convenience.
- Drive performance in customer experience, operations, and staff development.
- Ensure collaboration—both within your team and across the business—to drive innovation and adaptability.
The role requires the ability to commute flexibly between Screwfix City Store locations.
Key Responsibilities
Leadership & Direction
- Lead by example: Inspire and motivate your team to deliver outstanding customer service while ensuring colleagues provide seamless, value-driven support.
- Foster a great store culture: Cultivate an inclusive, valued, and motivated environment where employees thrive.
- Deliver results: Own Profit & Loss (P&L), Key Performance Indicators (KPIs), and operational priorities—arteries of the store’s success. Adapt quickly to seasonal demand and changing market trends.
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Commercial & Strategic Growth
- Ensure the City Store fulfils its commercial potential through strong cost control, sales targets, and profit optimisation.
- Champion digital performance (online sales, patronage, and service efficiency within your region).
- Represent the store during key stakeholder visits, regularly sharing market insights to inform business-wide decisions.
Team & Resource Optimisation
- Foster multi-skilling to enhance team flexibility—colleagues can support a variety of tasks, from retail service to local trade outreach.
- Drive collaboration—empower colleagues to share best practices and solve challenges to benefit both the store and wider Kingfisher Group.
Required Skills & Experience
The ideal Branch Manager will be:
- A proven retail leader with a track record of commercial success in fast-paced, results-driven environments.
- Someone who thrives in dynamic, fast-moving roles where adaptability is key.
- A confident communicator—most effective when leading others and representing the business externally.
- Customer-first mindset: Every decision should put the trade partner and end-user at its heart.
- Talented people leader: Ability to coach, identify potential, and cultivate a positive culture while prioritising staff well-being.
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What’s in it for you?
We invest in our people. Every Branch Manager receives:
✅ 33 days’ annual leave (including Bank Holidays) – Balanced to support work/life harmony. ✅ 20% trade discount on Screwfix and B&Q – smile while shopping! ✅ Annual Bonus Scheme – recognition for outstanding performance. ✅ Award-winning pension – Up to 14% employer contribution through Kingfisher. ✅ Discounted health care & life insurance – Extra security for you and your family. ✅ Share Save Scheme – grow your share of the business. ✅ Comprehensive training & development – Career acceleration tailored to you.
Sustainability at Screwfix
Screwfix is committed to operating sustainably and enabling customers to make green choices. As a team member, you have a role in embedding these values—to contribute to Sustainable Development Goals and create a zero-impact future.
Our company principle:
“We exist to hire the best talent and offer equal opportunity for growth.”
No discrimination on the basis of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability—only your potential.
Next Steps
For further information, inquiries, or accessible application adjustment requests: Email: carears@screwfix.com
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