Screwfix
Branch Manager Designate - City Store
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Branch Manager Designate - City Store
Branch Manager – City Stores Screwfix
About the Role Lead from the front in a customer-focused, fast-paced environment. As Branch Manager in Screwfix’s City Stores, you’ll lead your team to deliver outstanding service, commercial success, and long-term growth. With a focus on partnerships, collaboration, and local outreach, you’ll champion initiatives that align with Screwfix’s vision—“the traders behind the tradespeople”. Commuting between stores is a key part of the role.
This opportunity demands a neutral, skilled retail leader who thrives on flexibility, strong communication, and innovation. In a competitive city landscape, you’ll drive digital performance, operational excellence, and customer-centric culture.
Responsibilities
Leadership & Team Development
- Inspire and motivate your team to deliver exceptional customer service, fostering a culture where speed, quality, and digital convenience are the norm.
- Create a valued, inclusive workplace—listening to colleagues, nurturing skills, and prioritising well-being.
- Champion multi-skilling to support team adaptability, rotating roles to build trade relationships and strengthen community ties.
Commercial Excellence & Performance
- Take full ownership of your store’s KPIs, Profit and Loss (P&L), and operational priorities, adapting quickly to peak times and evolving market conditions.
- Achieve robust financial results while ensuring strong customer service, operational efficiency, and sustainable growth.
Customer & Market Leadership
- Represent your store confidently during high-profile visits, gathering insights about trends, competitor strategies, and local demands.
- Share findings with Area teams and wider Screwfix to stay competitive and aligned with broader objectives.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Community & Conflict Resolution
- Build strategic partnerships within trade networks and local communities, enhancing customer retention and store reputation.
- Resolve service challenges efficiently, ensuring all stakeholders—customer, team, and Screwfix—remain prioritised.
Requirements
Core Experience & Skills
- Proven leadership in retail/operations, with a strong track record of driving financial success.
- Flourish in a high-energy environment, balancing speed, practical problem-solving, and big-picture thinking.
- Stellar communicator—confident in coaching teams, escalating issues, and representing Screwfix at multiple levels.
- Obsessive focus on customer-first principles: results must never compromise integrity or satisfaction.
- Skilled people leader; excels at talent development, conflict resolution, and fostering a motivated workforce.
Technical Assurance
- Experience in F&B-sector and/or DIY/home improvement retail is highly desirable but not mandatory.
- Analytical mind adept at closely monitoring performance metrics and pro-actively adjusting strategies.
- Knowledge of thermal management, high-volume retail operations, and logisticsscene experienced hard working candidate ideal
Personality & Adaptability
- A self-starter who takes ownership, thrives in ambiguity, and pushes forward even under pressure.
- Naturally curious—karma about external market trends, customer behaviour, and opportunities for innovative solutions.
- Emphasis on collaborative problem-solving and shared accountability.
Wellness Prioritisation
- Values work-life balance; though fast-paced, this isn’t a long-term compromise—it’s a platform for sustainable career growth.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
-
Flexible Benefits Package:
- 33 days’ annual leave (including 10+ Bank Holidays).
- 20% discount on all purchases across Screwfix, B&Q, and Screwtape.
- Annual Bonus Scheme and Share Save Scheme for financial growth.
- Kingfisher Pension (up to 14% company contribution).
-
Health and Wellbeing:
- Discounted life insurance.
- Mental Health & Wellbeing programme—exclusive mindfulness and therapy resources.
-
Professional Growth:
- First-class training programmes for continuous skill development.
- Architect Careers structured pathways aligned with leadership milestones.
Why Screwfix?
- Safety & Security: Commitment to a harassment-free workplace with proactive safety policies.
- Sustainability at its Core: Encouraged to champion sustainability—green initiatives, waste reduction, and ethical sourcing.
Screwfix Community
- Fair, non-discriminatory organisation: "Diversity doesn’t eradicate any skill gap. Equality ensures allies—of all genders, races, and abilities—advance."
Next Steps
vacío cvclear linkto file”>
- Forward-thinking hires must email careers@screwfix.com with your CV or apply directly via Screwfix’s website.
- For adjustments during applications or any queries, reach out to the same email.
- Follow #ScrewfixCareers for updates on Screwfix’s broader expansion plans at LinkedIn/in/UKtradehub | Instagram or X.
Join us and be part of a movement shaping the future of trade.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills