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Branch Manager
Company Description
As a global leader in electrical wholesale, Rexel distributes advanced electrical and energy-efficient products worldwide. We deliver smart, sustainable solutions engineered to enhance comfort, safety, and security across residential, commercial, and industrial sectors.
Role: Branch Manager (Norwich Whitelodge)
We are currently seeking a Branch Manager to lead our Norwich Whitelodge branch. This is an exciting opportunity for a dynamic and strategic leader who is passionate about:
- Driving business growth
- Empowering teams
- Delivering exceptional customer service
If you thrive in a fast-paced environment, excel in building relationships, and possess an aptitude for strategic planning, this could be the perfect opportunity for you.
The Benefits of a Career With Rexel
- Company Car Scheme
- Contributory pension scheme and life assurance
- Performance Related Bonus scheme
- Annual Leave: 33 days (including bank holidays, with opportunities to buy and sell leave and enhanced parental leave)
- Learning & Development: Extensive opportunities from day one
- Health & Wellbeing:
- Free virtual GP service
- Healthy Mind Champions
- Additional Perks:
- Staff discounts
- Exclusive holiday offers
- Free financial support and education
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Job Description: Key Responsibilities
As a Branch Manager, you will play a critical role in ensuring the success of the branch. Your key responsibilities will include:
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Strategic Planning
- Develop and implement a strategic and tactical business plan to drive profitable performance and achieve growth targets.
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Customer Management
- Execute agreed customer plans for selected accounts, ensuring quality customer contact and effective implementation.
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Service Excellence
- Ensure the branch meets service targets across all business segments, focusing on exceptional customer experiences.
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Performance Monitoring
- Monitor sales, profitability, and service KPIs, taking appropriate action to meet targets.
- Ensure compliance with standard operating procedures, health, and safety regulations.
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Collaboration
- Work closely with other branches, support functions, and stakeholders to enhance business operations.
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Data Utilisation
- Use data to create reports for strategic planning, budgeting, and performance management.
- Provide insights and feedback to colleagues and management.
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Team Leadership
- Lead, develop, and engage branch colleagues to meet targets while fostering a positive team environment.
- Support career development of team members.
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Supplier Engagement
- Collaborate with key suppliers to drive joint customer activities and strengthen partnerships.
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Qualifications & Behaviours
At Rexel, we prioritise behaviours and potential over formal qualifications. To succeed in this role, you will demonstrate:
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Collaboration
- Building partnerships and working collaboratively with others to meet shared objectives.
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Taking Accountability
- Taking action, addressing obstacles, and meeting commitments.
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Customer Focus
- Building strong customer relationships and delivering customer-centric solutions.
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Developing Others
- Supporting team members to achieve both personal and organisational goals.
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Financial Acumen
- Interpreting and applying knowledge of key financial indicators for informed business decisions.
Diversity & Inclusion
At Rexel UK, we welcome individuals from diverse backgrounds, experiences, and perspectives—because we believe this drives fresh ideas and great results. Together, we’re building a high-performance culture that:
- Delivers success for our customers and communities
- Celebrates individuality and creativity
- Ensures everyone feels supported and confident to excel.
Prospective candidates are encouraged to apply with enthusiasm and demonstrate these values to thrive in this leadership role.
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