IBMG (Independent Builders Merchant Group)
Branch Manager - Sussex Plumbing Supplies in Eastbourne
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Branch Manager
Brand
Sussex Plumbing Supplies (SPS) — part of IBMG
Location
Eastbourne — Sussex
Hours
Full-time, permanent — typically Mon–Fri with Saturday cover on rota
Reports to
Area General Manager
Who we are
Sussex Plumbing Supplies is a proper independent merchant — local roots, strong stock, and counter teams who actually know their trade. We're part of IBMG, which means national buying power behind a branch that still runs on relationships and reputation. Plumbers come back to us because we sort them out. Simple as that.
The role
We're looking for a Branch Manager to run the show — own the numbers, lead the team, and keep the trade coming back. This isn't a desk job. You'll be on the floor, on the phone to suppliers, and out seeing customers. You'll carry the P&L and you'll have the freedom to grow it your way.
What you'll actually be doing
- Own the branch P&L — sales, screen margin, rebates and EBITDA. You'll know your numbers cold and you'll know what's driving them.
- Lead from the front — recruit, coach and back your team so the counter, yard and office all pull together.
- Win and keep trade — grow your key accounts, chase the lapsed ones, and go after the business down the road that isn't buying from us yet.
- Run a tight ship — stock accuracy, availability, pricing discipline and credit control, so the branch is profitable and the shelves are right.
- Work your suppliers — joint visits, deals, promotions and getting the right gear in at the right price.
- Keep everyone safe — H&S, housekeeping and compliance done properly, not as a box-tick.
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What you'll bring
- A track record of running a branch or a sales operation — ideally in plumbing, heating, bathrooms or builders' merchanting
- Commercial instinct — you read a P&L, spot the leak, and fix it
- Genuine leadership — people want to work for you, not just under you
- Trade credibility — you can talk fittings, boilers and bathrooms with the best of them (or you'll learn fast)
- Drive — you treat the branch like it's your own business
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What's in it for you
- Competitive salary that reflects what you bring to the counter
- Generous staff discount across every IBMG brand — kit out your own jobs for less
- Company pension and a proper holiday allowance that grows with service
- Real progression — most of our managers started on the trade counter or in the yard
- Employee Assistance Programme — confidential support whenever you need it
- A tight-knit branch team that has your back and a laugh while they're at it
- The autonomy to run your branch your way — we hire managers, not box-tickers
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