STARK Building Materials UK
Branch Operations Manager
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About Us
At Minster, we believe that our greatest asset is our people. We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home!
Working Hours: Monday to Friday | 8:00am – 5:00pm
About the Role
We're looking for a hands-on Branch Operations Manager to lead from the front, drive operational excellence and develop a high-performing team. This is an ideal opportunity for someone with warehouse, operations or logistics management experience who thrives in a fast-paced environment and can balance multiple priorities while maintaining a strong focus on Health & Safety, compliance and customer service. You'll be comfortable rolling up your sleeves when needed, leading by example and delivering results through your team. Awareness of transport planning would be beneficial but is not essential.
What You'll Be Doing
- Lead and develop a team of Warehouse Operatives and Drivers, creating a culture of accountability, engagement and high performance.
- Support the performance management cycle through regular one-to-ones, annual performance reviews, objective setting and development planning.
- Support the Branch Manager with the day-to-day running of the branch and act as a keyholder when required.
- Conduct regular compliance, operational and safety checks, ensuring procedures are followed and records are maintained.
- Ensure the team is set up and organised for the day, including supporting delivery scheduling and route planning activities.
- Produce monthly operational reports and identify opportunities to improve efficiency and service.
- Deliver excellent customer service, taking an active interest in customer projects and requirements.
- Oversee warehouse and yard operations, including stock management, goods-in processes and inventory accuracy.
- Support the safe loading and unloading of customer and supplier vehicles.
- Maintain high standards of housekeeping across the branch.
- Work with colleagues to identify and implement continuous improvements.
- Deliver results through your team while supporting the branch's operational and commercial objectives.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What We're Looking For
- Experience leading teams within warehouse, logistics, transport or operational environments.
- A hands-on leadership style with the ability to lead from the front.
- Strong understanding of Health & Safety and compliance.
- Experience managing performance, developing people and driving results through teams.
- Excellent organisational and communication skills.
- Customer-focused with a positive and proactive approach.
- Previous experience within the building materials, construction supply, distribution or logistics sector would be advantageous.
- Awareness of transport planning would be beneficial but is not essential.
What’s in it for you
- Competitive Basic Salary
- Performance Related Bonus
- 34 days holiday per year
- Retirement Savings Plan (Pension) – with Legal & General
- Life Assurance - From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings.
- Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway
- Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation)
- Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover
- Refer a Friend scheme
- Wellbeing Centre via Work Perks
Get help with your application
Your very own career expert that helps elevate your application to the next level.
What's Next?
If you're a motivated operational leader who enjoys developing people, improving performance and creating a safe, customer-focused environment, we'd love to hear from you. Apply today and take the next step in your career with Minster.
About STARK Building Materials UK
STARK Building Materials UK comprises 14 brands, including one of the UK’s leading builders’ merchants Jewson, along with JP Corry and Normans, specialist brands Minster and Jewson Civils Frazer, as well as major timber importer and distributor, International Timber. With over 600 dedicated builders merchant branches and distribution centres, this makes us one of the UK’s largest retailers and distributors of building and construction materials. However, more importantly, our dedicated team and the high-quality products we offer make us trusted, expert partners to the industry. Together, we give our customers hassle-free access to the market-leading, sustainable solutions they need to build responsibly for the future.
If you’d like to build that future with us, check out our careers page or get in touch. Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.
At STARK Building Materials UK, we are known for our building distribution, but in reality, it is our colleagues that drive our business forward. All around the UK, in our branches, warehouses and offices, our team give everything to make building better for our customers. We value our customers, the communities we work in and the colleagues in our team, who collectively build our business to ever greater heights every day. We strive to create a workplace where all colleagues feel safe and empowered to do their best and are comfortable to bring their true selves to work every day. We are proud that we offer all our colleagues a great place to work.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location