Service Innovation Group UK | Certified B Corp
Brand Ambassador
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Brand Ambassador
The Opportunity
Working with one of the world’s largest credit card providers to fulfil a key field sales and marketing function within their wider merchant engagement program. The client activity is primarily focused on increasing their engagement points across a wide range of businesses across the UK.
We’re looking for passionate and dedicated Brand Ambassadors (BA’s) to visit retail stores across a designated territory as part of the merchant engagement program. Your focus in the visits will be to:
- Promote the key features and benefits of working with our client,
- Ensure their payment terminal is working correctly,
- Facilitate the placement of point-of-sales materials,
- Activate campaigns designed to support and grow businesses by increasing customer footfall, frequency of visits and sales.
If you have:
- Strong communication skills,
- The confidence to build relationships,
- A natural ability to communicate effectively with people at all levels,
We want to hear from you!
The Role
Your responsibilities will include:
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Building positive relationships with retailers to promote our client’s business and ensuring they understand the key features and benefits of:
- How working with our client can help their business both in terms of:
- Sales
- Customer footfall.
- How working with our client can help their business both in terms of:
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Planning and preparing your diary to:
- Maximise visits
- Optimise time effectively.
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Supporting business owners to address any issues they may have with accepting our client’s services.
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Effectively communicating your visit objectives and the purpose of your call.
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Executing your visit in line with our Perfect Visit program.
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Ensuring all point-of-sale items are effectively displayed to maximise:
- End user brand awareness
- Consumer brand awareness.
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Adapting to change and reacting proactively to short-term activity objectives while:
- Delivering results positively and proactively.
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Completing detailed visit reports recording the outcomes of your visit.
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Providing both:
- Qualitative and quantitative insights Based on our client’s requirements across your territory.
What Are We Looking For
Essential:
- A valid and full UK driving licence.
- Ability to communicate well with in-store teams.
- Self-sufficiency including the ability to:
- Plan and structure your day
- Optimise coverage and results.
What We Offer
Employment Benefits:
- Life assurance – Coverage at 4x your annual salary.
- Holiday allowance:
- 20 days annual leave + 8 bank holidays.
- Holiday trading: Ability to buy or sell annual leave, allowing employees to adjust their holiday entitlement through salary sacrifice.
- Electric Car Scheme: Salary sacrifice scheme for leasing electric vehicles.
- HEKA: A monthly wellbeing allowance for employees to use towards:
- Gym memberships,
- Health services,
- Wellbeing brands.
Family-Friendly Perks:
- Enhanced family leave, including:
- Maternity leave,
- Paternity leave,
- Adoption leave.
- Flexible working options to support working parents.
Added Benefits:
- Wider Wallet: Access to a range of employee benefits and discounts, including:
- Retail savings at popular grocery stores.
- Wider Tech & Home: Salary sacrifice options for tech and home appliances up to £2,000.
- Cycle to Work Scheme: Access to a salary sacrifice scheme to help employees save on:
- The cost of a bike
- Cycling equipment.
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Professional Growth:
- Dedicated budget for:
- Training,
- Workshops,
- Career advancement.
Employee Assistance:
- We Care: Confidential support and guidance for:
- Wellbeing
- Personal challenges.
Why Work for Service Innovation Group?
We aim to do business differently — by doing business right.
Operations & Vision:
We operate across Europe and beyond, supporting major brands and growth while still providing:
- Local autonomy,
- Cultural insight,
- Personal connection to make work meaningful.
Our Commitment:
We are proud to be a certified B-Corp, indicating we meet rigorous standards in:
- Social and environmental performance,
- Transparency,
- Accountability.
Culture & Recognition:
Our people-first culture:
- Has earned recognition from Great Place to Work for creating:
- An inclusive,
- Empowering,
- High-trust environment.
- Is enjoyed by our colleagues who feel valued and proud to be part of the business.
Company Values & Mission:
- Sustainability and Purpose:
- Supporting brands launching into new markets,
- Integrating work-life balance,
- Making a constructive difference through community impact.
Compensation:
We are delighted to be an accredited Living Wage Employer, ensuring:
- Every member of staff earns a real Living Wage.
Our Values:
- A People-Centred Culture:
- Empowers development,
- Nurtures leadership,
- Encourages individual growth within a supportive workplace.
- Ensures every individual feels:
- Valued,
- Empowered,
- Proud to contribute.
Join Service Innovation Group UK and become part of a business that values you as much as the clients we serve.
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