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Company Description
Jo Loves is a contemporary fragrance, bath, body, and candle brand founded by Jo Malone CBE, an internationally recognised pioneer in scent creation. Inspired by Jo’s personal memories and cherished life moments, Jo Loves focuses on crafting innovative and unexpected fragrances with a strong creative identity. The brand is known for its meticulous attention to detail and its distinctive red dot, symbolizing Jo’s seal of integrity and quality. With a strong presence across social media platforms, Jo Loves continues to grow its global community of fragrance enthusiasts.
Role Summary
Working alongside the Brand Manager, you will play a pivotal role in assisting in driving innovation, creating social media content and assisting on PR & Marketing activities. This role requires strong project management skills, collaboration skills, and a keen understanding of beauty market trends and consumer needs. You will work closely with Operations, Sales, and Creative teams within this role.
Role Accountabilities
NPD Project Management
- Support the development of product concepts, packaging ideas, and prototypes
- Liaise with suppliers daily on NPD projects, organising samples, quotes & timelines
- Work closely with Operations on raising PO’s to ensure stock is in the warehouse on time
- Support the Brand Manager in briefing the creative team on product packaging and artwork
- Support the Brand Manager with regulatory tasks such as product registration
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Social Media Planning & Content Creation
- Support with light design and editing using tools such as Canva and CapCut to adapt imagery and video for all platforms in various formats
- Develop post copy and hashtags ensuring it follows Jo Loves’ tone of voice and brand guidelines
- Organise, label, and archive all social assets using internal systems
- Track UGC, trends, and relevant conversations
- Flag real-time moments or opportunities for the brand
- Support the Social agency on content capture days in the office and at shoots
Competitor & Trend Analysis
- Conduct trend analysis of the beauty industry, turning insights into actionable recommendations
- Conduct competitor analysis of key competitors to identify trends and key whitespace opportunities
Marketing & PR
- Assist the Brand Manager in planning PR events in collaboration with the PR agency
- Assist with researching future brand partnership opportunities
- Support the Brand Manager in the creation of briefs for creative assets for various channels including; PR Assets, Store Assets, and Digital Assets
- Creation of copy for PR invites, mailers, and ad-hoc marketing collateral
Ad hoc Team Duties to support Company Growth
- Assist the Brand Manager with organising samples for; photoshoots, retailer sampling, and PR activity
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Role Qualities
- Highly organised with the ability to multi-task
- A natural problem solver
- Digitally native with a genuine passion for storytelling, social media, and the Jo Loves brand
- Creative, curious, and trend-aware, always looking for new ways to bring Jo Loves’ fragrances and brand world to life online
- Collaborative, positive, and resilient, thriving in a fast-paced environment and excited to support wider brand and retail activity
Knowledge of/experience
- Good project management skills
- Exceptional communication with the ability to positively influence business performance
- Ability and flexibility to work as part of an effective team
Experience
- Knowledge of new product launches within fragrance/personal care or similar products within an FMCG environment preferable but not essential
- Excellent multi-tasker, with the ability to work across multiple projects
- Experience working within a retail environment (preferably beauty) preferential but not essential
- Familiarity with key social platforms (Instagram, TikTok, Facebook, YouTube & LinkedIn) and an understanding of current content and creator trends
- Basic design or editing skills (Canva, Figma, CapCut or similar)
- Excellent organisation and a strong eye for detail
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