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Breakfast Supervisor
Breakfast Supervisor, Breakfast
39 hours, 5 days per week
Mandarin Oriental Hyde Park is looking for a Breakfast Supervisor to join our iconic Breakfast Restaurant team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Responsibilities
As a Breakfast Supervisor at Mandarin Oriental Hyde Park, London, you will be responsible for:
- Overseeing the daily breakfast operation, ensuring a smooth and efficient service from setup to close.
- Leading, training, and supporting the breakfast team to deliver exceptional guest service and maintain high performance.
- Ensuring food quality, presentation, cleanliness, and hygiene standards are consistently met in line with company and health regulations.
- Managing guest reservations, seating arrangements, and special requests, resolving any issues promptly to ensure guest satisfaction.
- Monitoring stock levels, coordinating with the kitchen to ensure timely service, and assisting with scheduling, cash handling, and team administration.
As a Breakfast Supervisor, you will be working on a rotating shift basis, Monday to Sunday, 39 hours a week. Shifts begin at 5:30am (including weekends and bank holidays), so flexibility is required where applicable.
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Requirements
- To be a successful Breakfast Supervisor candidate, you must have previous supervisory/management experience in a food and beverage setting.
- You will be an enthusiastic leader, with excellent organisational skills and a passion for hospitality.
Eligibility
- Eligibility to work in the UK — please note, all candidates must have obtained the right to work and live in the UK. Documented evidence of eligibility will be required.
Benefits
Our commitment to you includes:
- Learning & Development: Unique learning and development programmes tailored to various stages in your career to encourage continuous growth.
- MOstay: Complimentary nights and attractive rates on rooms for you and your loved ones at hotels worldwide.
- Health & Colleague Wellness: A variety of health benefits and wellness programs to support work-life balance.
- Retirement Plans: Different retirement plans depending on the length of your service and your role.
- Access to diverse discounts and deals:
- Discounted entertainment and high street retailer facilities including:
- 50% F&B & Spa discount at the property
- Special discounted rate at Anytime Fitness gyms across the world (£30 per month or £300 per annum)
- Complimentary Westfield Healthcare cash plan (children added at no extra cost)
- Free meals on duty & uniform dry-cleaning services
- Discounted entertainment and high street retailer facilities including:
- Unique colleague benefits such as:
- Colleague Experience Stay with breakfast included upon completion of probation
- Friends & Family hotel rate and Spa discount
- 1 paid Charity Day per year to dedicate to a charity of choice
- Financial and convenience perks such as:
- Season ticket loan & cycle to work scheme
- £750 recruitment referral bonus
- Enhanced support mechanisms:
- Increased holiday entitlement with Length of Service (up to 33 days off)
- Subsidized podiatry sessions with our Bastien pedicurists
- Free Life Assurance benefits whilst in service
- Additional programs such as:
- Access to Hospitality Action’s Employee Assistance Programme
- Employee Recognition Programmes
- Social, well-being, charity, and sporting events throughout the year
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Sustainability
At Mandarin Oriental Hyde Park, London:
We are proudly certified by the Global Sustainable Tourism Council (GSTC) hotel, reflecting our commitment to corporate responsibility. Our sustainability efforts are grounded in the following pillars:
- Protecting the environment
- Ensuring the well-being of people
- Fostering strong community engagement
Our initiatives include:
- Single-use plastic elimination
- Ethical supply chain and procurement
- Technology practices and waste reduction
- Colleague and community engagement
We are committed to doing the right thing every day.
Diversity & Inclusion
We believe a diverse and inclusive culture is better for everyone. We encourage individuals to:
- Be treated fairly and with respect, regardless of ethnicity, gender, age, sexual orientation, disability, background, or religion.
- Have equal opportunities to grow and contribute.
- Embrace an environment where no form of bullying, intimidation, discrimination, or harassment is tolerated.
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