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London Borough of Bexley

Brokerage Co-ordinator – Brokerage & Commissioning Team

Bexleyheath
Posted 15 days ago
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Brokerage Co-ordinator – Job Description

We are seeking an organised, motivated, and proactive Brokerage Co-ordinator to join our Brokerage & Commissioning Team. This is an excellent opportunity to play a vital role in ensuring that care and support packages are commissioned efficiently, effectively, and in line with the needs of Bexley residents.

You will provide essential administrative and coordination support to the Brokerage service, helping to source, arrange, and monitor care placements and support packages. Working closely with social workers, providers, and finance colleagues, you’ll contribute to the smooth and timely delivery of high-quality services that make a real difference to people’s lives.


About the Role

  • Provide essential administrative and coordination support to ensure care and support packages are delivered efficiently.
  • Work closely with social workers, providers, finance colleagues, and other stakeholders to arrange and monitor placements.
  • Contribute to person-centred, value-for-money care arrangements that meet Bexley residents' needs.
  • Occasionally travel across the Borough to meet service needs.

About You

You will bring strong organisational and customer service skills, alongside a flexible and professional approach. Key requirements include:

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  • General office and clerical experience
  • Experience working with the public and delivering strong customer care
  • Strong written and verbal communication skills, including telephone etiquette
  • Proficiency in Microsoft Word, Excel, databases, and email/diary systems
  • Strong numeric, organisational, and prioritisation skills
  • Ability to work well under pressure and as part of a team
  • A tactful and confidential approach when handling sensitive information
  • An interest or background in social care (desirable)

Ideal candidates will be detail-oriented and comfortable using IT systems.


About Us

The Brokerage & Commissioning Team plays a key role in ensuring Bexley residents receive timely and appropriate support. We work collaboratively with internal colleagues, providers, and partners to deliver person-centred care and value-for-money solutions.

Bexley Borough is a vibrant, diverse outer London area combining urban energy with the tranquillity of Kent. Offering excellent transport links, award-winning green spaces, and strong local amenities, it is an ideal place to live and work.


How to Apply

For an informal discussion about the role, please contact:

Hansika Weerasinghe Brokerage Manager ☎ 0203 045 4713 📧 hansika.weerasinghe@bexley.gov.uk

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Next Steps

  • Appointment is subject to an Enhanced DBS check.
  • Contract: Temporary (6 months, potential for extension)

Our Offer to You

As a valued member of our team, we provide:

  • A competitive salary
  • Coaching and mentoring programmes
  • An excellent pension scheme
  • Generous annual leave and bank holidays (For full benefits details, refer to the Candidate Information document.)

Recruitment Information

Equality, Diversity & Inclusion

  • As a disability confident employer, Bexley welcomes applications from people with all disabilities, including hidden disabilities and mental health conditions.
  • If you require reasonable adjustments during the recruitment process, please contact us at recruitment@bexley.gov.uk.

Safeguarding Commitment

This authority is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. We expect all staff and volunteers to uphold this commitment.

Development Opportunity

This role may be available as a development opportunity through secondment for existing Bexley Council employees. Further details on the Secondment Scheme are available here.

We reserve the right to close adverts earlier than the advertised closing date.

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Skills

Organisational Skills
Customer Service
Communication Skills
IT Proficiency
Attention to Detail
Clerical Experience
Public Interaction
Numerical Skills
Teamwork
Confidentiality
Social Care Interest

Location

Bexleyheath, England, United Kingdom

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