Serco Plc
Building Craftsperson
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Location: Norfolk and Norwich University Hospital, Norwich, NR4 7UY
Salary: £29,744 to £32,328.27 plus excellent benefits
Schedule: Permanent, Monday to Friday, 8am to 4pm (30 mins break)
Ready to impact a better future?
As a Building Craftsman in our Estates team, you’ll help maintain and improve a vital healthcare environment, ensuring facilities remain safe, functional, and ready to support patient care every day. Your work will directly contribute to a setting where lives are supported and improved.
From planned maintenance to reactive repairs, you’ll play a key role in ensuring the hospital’s infrastructure operates efficiently. This is a role where your skills create a visible, positive impact on patients, visitors, and colleagues – supporting a critical service that touches lives across the community.
What you’ll do as Building Craftsman
You’ll be entrusted to:
- Carry out building maintenance and new works as directed, ensuring high standards are met
- Use your own initiative to diagnose and resolve building fabric issues
- Support other trades and collaborate across teams when required
- Maintain accurate records such as work logs, timesheets, and audit information
- Follow all health and safety policies to ensure safe working practices
- Participate in on-call rotas and respond to emergency repair needs when required
Does this sound like you?
You’ll be a great fit for this role if you have:
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- NVQ Level 2 in Carpentry
- Strong knowledge of building maintenance and repair techniques
- The ability to problem-solve and work independently
- Good communication skills and a collaborative, flexible approach to your work
- A commitment to safety, quality, and continuous improvement
Vetting and checks:
This role requires a Basic DBS check, which will disclose any unspent convictions in line with the Rehabilitation of Offenders Act 1974. You will also complete an Occupational Health Questionnaire to help us identify and provide any support you may need to undertake the role effectively.
Discover all you need to keep growing
We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.
What we offer
- Holidays: 25 days plus bank holidays (and the option to buy up to five additional leave days each year)
- Pension: Up to 6% contributory pension scheme
- Bonus: A performance-based bonus scheme
- Company car: A company car or cash alternative
- Private medical insurance
- Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships (including L3 Team Leader and L5 Operations Manager apprenticeships), mentoring opportunities, and a focus on internal progression
- Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco-managed leisure centres, and 24/7 access to a virtual GP service
- Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
- Charity: Paid volunteering day, tax-free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
- Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.
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All Serco employees must ensure that their current line manager is aware of their application. For confidential enquiries please contact MyHR. Serco are Disability Confident Leader employers and are committed to employing and retaining people with disabilities. Disabled applicants who meet the minimum criteria for the job will be given the opportunity to demonstrate their abilities at an interview. For help with your application please contact 0345 010 4000.
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