Relais & Châteaux
Building Maintenance Technician
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Company Description
At Gilpin Hotel & Lake House, we proudly offer two distinct luxury establishments situated on separate estates, yet operated seamlessly as one cohesive team. Whether you opt for the laid-back ambiance of Gilpin Hotel or the distinct combination of hotel and country house at Gilpin Lake House, your experience with us is designed to be effortlessly harmonious.
Gilpin Hotel & Lake House are part of the prestigious Pride of Britain Hotels and we are proud to be one of the 580 members of Relais & Châteaux, an association of worldwide independent hotel and restaurant owners.
Job Description
Join the team behind one of the Lake District’s most beautiful luxury hotels.
Our passion is people, hospitality, and creating memorable moments. As part of our dedicated Estates team, you’ll help ensure our stunning 5-star environment is safe, immaculate, and running smoothly for both guests and colleagues.
We’re looking for a hands-on, proactive Building Maintenance Technician to support the day-to-day upkeep of our hotel, spa, restaurants, and Lake House estate. No two days are the same - from routine checks and planned maintenance to responding quickly and calmly to unexpected issues.
You’ll work closely with our Estates Manager and wider operational teams to keep everything functioning beautifully, ensuring our guests enjoy a seamless luxury experience.
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Your Role as Building Maintenance Technician:
- Carries out general building maintenance, repairs, and minor installations.
- Supports planned preventative maintenance across the estate.
- Responds to maintenance requests from departments with efficiency, care, and the guest journey in mind at all times.
- Ensures all facilities, equipment, and systems are safe, compliant, and well-maintained.
- Assists with grounds, spa, and accommodation upkeep as required.
- Maintains accurate records and reports issues promptly.
- Works collaboratively with fellow Estates colleagues, contractors, and suppliers.
- Upholds our high standards of presentation and guest experience in every task.
Qualifications
What We’re Looking For:
- Experience in a maintenance, building services, or multi-skilled technician role.
- Strong practical skills across plumbing, electrics, joinery, or general repairs.
- A calm, solution-focused approach and pride in quality workmanship.
- Someone who enjoys variety, problem-solving, and working as part of a supportive team.
- A positive attitude and willingness to get stuck in.
- Flexibility to support the needs of a 7-day hospitality operation.
Additional Information
What We Offer:
- The chance to work alongside a team of passionate professionals.
- A supportive, dynamic, and creative environment.
- Opportunities for growth and development within the Gilpin family.
- Meals on shift, uniform, and generous gratuities.
- A stunning Lake District setting that inspires every day.
- The pride of contributing to a property recognised with 5 AA Red Stars, and two Michelin Keys.
- The prestige of working within Relais & Châteaux and Pride of Britain Hotels.
- You will become part of the Relais & Châteaux community, a global association of 580 exceptional hotels and restaurants united by a passion for the profession, the authenticity of human relations, and the promotion of local traditions.
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If you’re practical, reliable, and love the idea of helping maintain one of the most beautiful hospitality estates in the Lakes, we’d love to hear from you.
Salary: from £30,654 to £32,292
Gratuities: allocated on a points basis, depending on development tiers. Although variable, average levels are projected as being from £351 to £526 per month.
Hours: 45 hours per week.
Benefits:
- Canteen
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free or subsidised travel
- Gym membership
- On-site parking
- Relocation assistance may be available
- Staff transport provided free between staff houses and hotel
Department: Maintenance
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