Foundation Recruitment
Building Manager
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BUILD MANAGER
WEST LONDON
Up to ÂŁ54,000k + Bonus
An exciting opportunity has arisen for an experienced and commercially minded Building Manager to take responsibility for a landmark mixed-use commercial and retail asset in West London. This is a high-profile role where exceptional customer service is just as important as operational excellence.
We are looking for a confident, proactive and relationship-focused professional who thrives in a fast-paced environment and takes pride in creating an outstanding experience for occupiers, visitors and stakeholders alike.
KEY RESPONSIBILITIES...
- Lead the day-to-day operational management of a large mixed-use commercial building.
- Build and maintain excellent relationships with occupiers, ensuring an exceptional customer experience and high levels of tenant satisfaction.
- Act as the primary point of contact for tenants, proactively resolving issues and identifying opportunities to enhance the occupier experience.
- Manage and develop the on-site team, providing leadership, support and motivation to achieve operational excellence.
- Oversee the performance of hard and soft service contractors, ensuring service level agreements and key performance indicators are consistently achieved.
- Manage service charge budgets, monitor expenditure and ensure effective financial control throughout the year.
- Ensure full compliance with all statutory and health & safety legislation, maintaining accurate records and implementing best practice.
- Coordinate landlord projects, occupier fit-outs and refurbishment works, ensuring minimal disruption to building operations.
- Carry out regular building inspections, identifying opportunities for continuous improvement and maintaining exceptional presentation standards.
- Produce management reports and work closely with the client to deliver strategic objectives and asset enhancement initiatives.
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YOUR SKILLS, KNOWLEDGE & EXPERIENCE...
- Proven experience managing a large commercial or mixed-use property.
- Strong leadership skills with the ability to inspire, motivate and develop high-performing teams.
- Excellent customer service, communication and relationship management skills with the confidence to engage with occupiers, clients and stakeholders at all levels.
- Comprehensive understanding and practical experience of service charge budgeting and financial management.
- Thorough knowledge of statutory compliance, health & safety legislation and property management best practice.
- Experience managing hard and soft service contractors and driving contractor performance.
- Knowledge and experience of occupier fit-outs, landlord works and project coordination.
- Highly organised with meticulous attention to detail and the ability to manage multiple priorities effectively.
- Commercial awareness with a proactive, solutions-focused approach.
- Strong IT skills and experience using property management systems.
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THE IDEAL CANDIDATE...
You are an engaging and polished property professional who understands that outstanding building management is about more than keeping a property operational - it's about creating an environment where occupiers feel valued, businesses can thrive and long-term relationships are built.
If you are looking for an opportunity to manage one of West London's premier mixed-use estates and make a genuine impact, we would love to hear from you.
✨Please send your CV to sally.ridgway@foundationrecruitment.com
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