Commercial Services Group
Bureau Data Analyst Lead
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Bureau Data Analyst Lead
Bureau Data Analyst Lead
Location: Kings Hill / Hybrid Salary: £32,126.17 per annum Contract: Permanent Hours: Full-time (37 hours per week)
About the Role
As a Bureau Data Analyst Lead, you will lead a team of Bureau Data Analysts responsible for delivering reporting, analysis and insight to public sector customers across energy and utilities. This is an opportunity to shape and influence a growing service, ensuring customers receive high-quality reporting while helping the business continuously improve and innovate.
This role suits an experienced people manager with a:
- Strong analytical mindset
- Passion for developing teams
- Commitment to improving services and challenging existing processes
It offers the chance to:
- Lead a growing function
- Influence future service development
- Make a visible impact across the organisation
Who We Are
LASER Energy’s mission is to deliver unique end-to-end solutions that help reduce energy costs and support the public sector on their journey to net zero.
As the leading provider of decarbonisation and energy services to the public sector, we strive to:
- Push boundaries in new solutions and technologies
- Ensure the path to net zero becomes greener and more efficient
- Foster an inviting and dynamic workplace for employees
Why This Role Matters
You will play a key role in ensuring our Bureau customers receive:
- Accurate reporting
- Meaningful insights
- High-quality service to help them manage energy consumption, costs and carbon performance
This role requires:
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- Leadership to guide a team
- Innovation to enhance service offerings
- Commercial awareness to drive value for customers
- Responsibilities in team development, improving customer value and growing the Bureau service
What You’ll Be Doing
- Leading and developing a team of Bureau Data Analysts to ensure excellent customer outcomes
- Managing team performance, workload planning and delivery against service standards and deadlines
- Supporting colleagues through coaching, mentoring and development conversations
- Ensuring reporting outputs align with high standards of quality, consistency and accuracy
- Challenging existing processes and identifying opportunities for service improvement
- Developing new service opportunities that add customer value
- Managing escalations and operational challenges
- Providing performance reporting and insights to support decision-making and future service development
What We’re Looking For
We seek a candidate with:
- Proven experience managing and developing successful teams
- Strong experience in data, reporting and performance analysis
- The ability to challenge processes, spot opportunities and drive positive change
- Experience in service improvements and measurable outcomes
- Finesse in operational performance, quality standards and delivery targets
- Fluency in Microsoft Excel and Power BI
- A proactive, inquisitive and solutions-focused mindset with a commitment to continuous improvement
While energy industry experience is beneficial, it’s not essential. We prioritise candidates with strong:
- Leadership skills
- Data expertise
- Service improvement track record
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What You’ll Get in Return
- Annual salary: £32,126.17
- Holiday entitlement: 25 days (increasing to 27 after four years)
- Birthday Leave
- Concessionary Christmas Day Off
- Life assurance cover (4x salary)
- Pension contributions (4% employer match)
- Additional benefits:
- Retail and gym discounts
- Health cash plan
- Cycle to work scheme
- Volunteer days
- Comprehensive wellbeing programme
- Tailored development opportunities with room for career progression
- Access to the CSG Academy’s Learning & Development programmes
- Hybrid working model
Why CSG?
CSG is the UK’s largest local authority-owned trading company (LATCO), generating:
- Over £700 million annually in revenue
- Support for 16,000+ public sector and education customers globally
Our 35+ businesses operate across:
- Education
- IT
- HR
- Legal
- Energy
- Procurement ...all focused on delivering meaningful impact.
As a locally owned organisation, we take pride in reinvesting profits to strengthen the communities we serve.
Inclusion & Accessibility
We are committed to fostering a diverse and inclusive workplace where everyone feels valued. We encourage applications from suitably qualified people of all backgrounds.
Accredited as Silver Partners with Inclusive Employers, we actively champion:
- Inclusion
- Flexibility
- Belonging for all colleagues
We provide reasonable adjustments during the application and interview process. If you require support, please let us know.
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