Strathclyde Partnership for Transport
Bus Station Manager
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Bus Station Manager
Bus Stations Manager – Strathclyde Partnership for Transport
About Strathclyde Partnership For Transport
Strathclyde Partnership for Transport (SPT) is the largest of Scotland’s seven Regional Transport Partnerships, serving a population of over 2.2 million people across 12 local authority areas in the West of Scotland.
SPT’s mission is to deliver an integrated, sustainable transport system, fostering inclusive economic growth, reducing inequality, and improving quality of life. Its core ambition is to create a world-class, low-carbon transport system that meets current and future needs.
SPT plays a pivotal role in regional transport planning, combining strategic insight, robust analysis, and practical delivery across all transport modes. Through collaboration with councils, Transport Scotland, the Scottish Government, operators, and communities, SPT shapes evolving transport services.
Beyond strategic planning, SPT leads and supports a broad spectrum of transport initiatives, including:
- Investing in bus services, infrastructure, and the Glasgow Subway
- Managing major transport programmes
- Implementing passenger-focused improvements to enhance connectivity
SPT is currently undergoing a period of significant transformation. High-profile projects such as Bus Reform, Clyde Metro, and the Buchanan Bus Station masterplan represent major advancements in transport governance and delivery, ensuring passenger-centric, sustainable decision-making is at the core.
The organisation is known for its public service ethos, collaborative culture, and growing national influence. For professionals seeking impact at scale, SPT offers an environment where long-term change and measurable outcomes are achievable.
About The Role
Bus Stations Manager
SPT is seeking an experienced operational leader and people manager to oversee the safe, secure, and efficient operation of all bus stations within its remit. The Bus Stations Manager will:
- Lead the Bus Stations Operations Team
- Provide visible leadership across multiple sites, ensuring consistent customer service standards across a dispersed network.
- Manage all resources, budgets, and assets, aligning decisions with SPT’s corporate strategy to ensure resilience, flexibility, and cost-effectiveness.
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Drive Continuous Improvement
- Continuously review frontline customer services, recommend enhancements, and develop implementation strategies in partnership with senior leadership.
- Cultivate a customer-focused culture and deliver measurable service improvements.
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Manage Union Engagement
- Facilitate effective relationships with unions while balancing business needs and operational realities.
- Influence future bus station operations, ensuring practicality and scalability in proposals.
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Ensure Legal and Safety Compliance
- Uphold operational robustness, including safety protocols, security measures, and legislative requirements.
Key Responsibilities
- Day-to-Day Operations: Coordinate the effective running of bus stations, balancing efficiency with service excellence.
- Team Leadership: Motivate and develop staff to achieve high performance and consistency in customer service.
- Stakeholder Relations: Work collaboratively with partners, operators, and community groups.
- Financial Oversight: Align budgets and resource planning with strategic objectives.
- Incident Management: Respond rapidly to operational disruptions and manage pressures with calm, decisive leadership.
Location & Additional Notes
- Based at Buchanan Bus Station, Killermont Street, Glasgow
- Flexible workload: Occasional hours outside standard operating times, including weekend/early shifts, pending operational needs.
- Alcohol & Drugs Policy: This role falls into the medium risk category, subject to random and test-based swab testing.
About You – Essential Criteria
To succeed in this role, you will bring:
Experience & Skills
- Proven leadership experience in managing multi-site operational teams, with a track record of driving performance and service quality.
- Deep operational knowledge, particularly in bus station management, safety procedures, and security practices.
- Exceptional communication skills—able to engage confidently with staff, stakeholders, and support colleagues.
- Resilience and adaptability: Capable of working under pressure, making quick decisions, and managing crises effectively.
- A patient, trusted presence—comfortable working with unions while maintaining constructive relationships.
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Qualifications
- A degree in a relevant discipline (e.g., transport management, business, operations) or equivalent demonstrated experience.
- A leadership/management qualification is desirable but not compulsory.
Personal Attributes
- Passionate about public service and driving continuous improvement.
- Highly organised, with financial acumen for budget and resource management.
- Motivated by long-term impact—enthusiastic about shaping future transport systems.
- Commitment to SPT’s values: collaboration, sustainability, and passenger-centric decision-making.
What We Can Offer
Join SPT and benefit from:
Work-Life Balance & Wellbeing
- 33 annual days + public holidays, increasing to 41 days after 5 years (pro rata).
- Local Government Pension Scheme – SPT contributes according to fund requirements.
Rewards & Development
- Group Life Assurance Cover
- Comprehensive learning & development programme to support career growth.
- Subway Smart Card for free Glasgow Subway travel with an additional card for a household member.
- Salary sacrifice schemes:
- Subsidised bus/rail tickets (up to £667-per-year contribution).
- Cycle to Work Scheme, Childcare Vouchers, Employee Assistance Programme.
Additional Perks
- Long Service Awards
- Credit Union membership
- Equal Opportunities & Inclusivity: SPT celebrates and supports a diverse, talent-driven workforce.
Candidate Commitments
Application Process
- Submit an online application by 8 July 2026 (midnight).
- Selected candidates will undergo blind recruitment, removing identifiable personal details to assess qualifications and experience objectively.
Equal Opportunities
SPT welcomes applications from all backgrounds and encourages candidates with different perspectives to apply. Applicants may email in confidence to discuss adjustments needed.
PLEASE NOTE: Previous applicants need not apply. Apply now if you have the skills for this role as SPT is committed to fair hiring and equitable opportunities.
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