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Business Admin Apprentice (Assistant Stores Manager)
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Fantastic opportunity to develop skills in running a classic car retail spare parts business. Build strong customer & supplier relationships. Gain pricing, purchasing & stock control experience. As a small business, you’ll experience all areas, including bi-monthly board meetings. Potential to progress to Stores Manager.
What you'll do at work
The Assistant Stores Manager Apprentice works with the Stores Manager:
- Gaining an understanding of all aspects of the business - not just one department
- Some days are busy with urgent sales - so often responding to orders and customers by finding, packing and dispatching parts
- Developing the content and accuracy of data listing in the online shop
- Composing marketing content for multi-media including social media, website and organisational magazine
- Preparing quotations
- Checking, pricing and placing new stock including stock take
- Dealing with customers and suppliers through all communication channels
- Working with volunteers, ensuring their time is put to good use.
- Assisting in organising and delivering occasional “Open Day” events
- Demonstrating initiative in managing priorities and own time; and in problem-solving and decision-making
- Deputising for the Stores Manager when required
- Liaising with the Stores Director and Remanufacturing Director as required
- Attending bi-monthly board meetings
- Keeping the premises and stock in good order
- At all times acting in a safe and responsibly manner and in compliance with company policies as published on the website, and all relevant legislation
Where you'll work
UNIT 1A
PENTRE INDUSTRIAL ESTATE
PENTRE
SHREWSBURY
SY4 1BP
Training course
Business administrator (level 3)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- Write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages.
- Able to choose the most appropriate IT solution to suit the business problem.
- Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including:
- Emails, letters, files, payments, reports and proposals.
- Makes recommendations for improvements and present solutions to management.
- Drafts correspondence, writes reports and able to review others' work.
- Maintains records and files, handles confidential information in compliance with the organisation's procedures.
- Coaches others in the processes required to complete these tasks.
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Exercises proactivity and good judgement.
- Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
- Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation.
- Demonstrates ability to influence and challenge appropriately.
- Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
- Uses the most appropriate channels to communicate effectively.
- Demonstrates agility and confidence in communications, carrying authority appropriately.
- Understands and applies social media solutions appropriately.
- Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard.
- Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
- Is able to review processes autonomously and make suggestions for improvements.
- Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
- Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
- Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
- Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
- Manages resources e.g. equipment or facilities.
- Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
- Takes responsibility for logistics e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor and report.
- Plans required resources to successfully deliver projects.
- Undertakes and leads projects as and when required.
Training schedule
This apprenticeship requires one day per week day-release learning at Shrewsbury College London Road campus with the remaining working week on site at Armstrong Siddeley
Essential qualifications
GCSE in:
- English and Maths (grade 4 (C) or above)
Desirable qualifications
Driving License in:
- UK (grade full clean)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Useful to have a basic understanding of the components of a classic motor car.
- Good IT and computer skills (eg ShopWired or Stripe desirable)
- Friendly open manner and good professional judgement.
- Desirable: A clean driving license.
About this employer
Armstrong Siddeley made motor cars, and many other products, from 1919 to 1960. As a car club, in 1972 we bought the entire rights to Armstrong Siddeley motor vehicles, including the spares parts operation. At this time, we became a Limited Company led by a board of professional, but volunteer directors.
We trade as Armstrong Siddeley and have successfully run this business for over 50 years. In 2022 we relocated to near Shrewsbury (SY4 1BP). The organisation has an international client base of mainly Armstrong Siddeley owners or garages working on such cars.
The spare parts business is supported by a Stores Director and a Remanufacturing Director, and the paid positions at our premises are also augmented by voluntary help from the car club membership.
Company benefits
- Holiday pay
- Pre-authorised expenses paid
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay.
Progression possible to Store Manager, leading to full store management ability
Ask a question
The contact for this apprenticeship is:
SHREWSBURY COLLEGE
Rachel Schofield (Shrewsbury College)
01743 653444
The reference code for this apprenticeship is VAC2000038371.
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