Business Administration and Recruitment Services apprentice

About the Role

This busy office, trading under the business name 'Driver Hire Exeter', is looking to recruit an enthusiastic and reliable apprentice to join their team and build a career in logistics recruitment. This vacancy offers a fantastic opportunity for someone who is keen to learn and progress into a future sales and management role.

What You'll Do

• Assist senior staff in potential driver selection/application tasks
• Maintaining internal databases with all information including candidate details
• Assist the team with any administration tasks as required such as filing, e-mailing, calling candidates/clients, licence checks and use of in-house IT systems in support of role
• Assist with uploading information on new and prospect leads so will need reliable and effective ICT skills
• Assist with finance based tasks such as travel expenses
• Enter and process timesheets on a weekly basis
• Be main point of contact for enquiries by email/telephone/post or face to face contact
• Work with operations systems and manage client bookings
• Develop/maintain spreadsheets or databases containing internal data
• Assist with the implementation of the marketing plan via Mailers and Social Media platforms
• Increase platform followers
• Assist senior staff with the creation and publishing of compliant job advertisements
• Liaise with internal/external stakeholders to resource training
• Attend staff and training meetings, including work towards the academic element of the role
• Assist in maintaining a safe working environment in accordance with Health & Safety policy

Where You'll Work

Driver Hire Exeter
First Floor Graphic House
Alphinbrook Road
Exeter
EX2 8RG

Training

Course Details

Training Provider: FOCUS TRAINING (SW) LIMITED
Course: Business administrator (level 3)

Course Contents

• Skilled in the use of multiple IT packages and systems relevant to the organisation to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.