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Business Administration Apprentice
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Join our busy office team and gain hands-on experience supporting operations, customer service and administration while working towards a Level 3 Business Administration Apprenticeship.
As a Business Administration Apprentice, you will support the day-to-day operation of a busy property services business. You will gain experience across several departments including operations, customer service, scheduling, compliance and administration while studying towards your Level 3 Business Administration Apprenticeship.
Duties will include:
- Providing administrative support to operational and management teams.
- Answering telephone calls and responding to customer enquiries.
- Updating company systems and maintaining accurate records.
- Assisting with scheduling appointments and work for operatives.
- Preparing reports, letters and spreadsheets.
- Supporting compliance processes and document management.
- Liaising with clients, residents, suppliers and subcontractors.
- Assisting with meeting preparation and minute taking.
- Filing, scanning and maintaining electronic records.
This role offers excellent exposure to a variety of business functions and the opportunity to develop valuable skills within a growing company.
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Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
At East Sussex College you will be completing the Level 3 Business Administration Apprenticeship. This apprenticeship will include Knowledge, Skills, Behaviour, and Functional Skills (if required).
You will have an assessor who will support you alongside your apprenticeship, setting you assignments, completing observations and progress reviews every 10 – 12 weeks. You will be required to attend group workshops either on Teams or face-to-face every 4-6 weeks.
At East Sussex College, you will study further topics including Health & Safety, Equality & Diversity and professional development.
Desirable qualifications:
- GCSE in: Maths and English (grade C/4 or above (or equivalent))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Team working
- Reliable
- Positive Attitude
- Professional
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This role is office-based and requires regular use of computer systems, telephone communication and interaction with colleagues, clients and residents. Applicants should be comfortable working in a busy office environment and managing multiple tasks.
Booker & Best Ltd is a family-owned property services contractor with over 40 years of experience delivering electrical, repairs, maintenance, kitchen and bathroom replacement, compliance and planned works services across the South East. We work with housing associations, local authorities and commercial clients and employ around 85 people. We are committed to developing future talent and providing opportunities for apprentices to build successful long-term careers.
Upon successful completion of the apprenticeship, there may be an opportunity to secure a permanent full-time position within Booker & Best Ltd. Future career pathways could include Administration, Planning, Customer Service, Operations Support, Compliance Administration or Contract Administration roles.
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