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Business Administration Apprentice
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About Us
We are a local established company based in Yate dealing in the repairs of domestic white goods for over 30 years. We are looking for someone to join our small friendly team in the office as an administrator.
Duties
Including making phone calls, writing emails and customer correspondence.
Duties will include:
- Incoming and outcoming calls
- Diary management
- Using our system to raise new job requests and booking in customers
- Corresponding with our business clients
Other duties may include:
- Going through deliveries
- Ordering spare parts
- Closing down completed jobs
- Taking payments over the phone for customers
Wage
- £15,600 for your first year, then could increase depending on your age
- National Minimum Wage rate for apprentices
- Minimum wage rates opens in new tab
Hours
- Monday- Friday, 9am- 5pm 37.5 hours a week
- 37 hours 30 minutes a week
Start Date
- Saturday 1 August 2026
Duration
- 1 year 4 months
Positions Available
- 1
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
Training Course
- Business administrator (level 3)
Training Provider
- HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED
Course Contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- Write letters or emails, create proposals, perform financial processes, record and analyse data.
- Choose the most appropriate IT solution to suit the business problem.
- Update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including:
- Emails, letters, files, payments, reports and proposals.
- Makes recommendations for improvements and present solutions to management.
- Drafts correspondence, writes reports and able to review others' work.
- Maintains records and files, handles confidential information in compliance with the organisation's procedures.
- Coaches others in the processes required to complete these tasks.
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Exercises proactivity and good judgement.
- Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way.
- Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation.
- Demonstrates ability to influence and challenge appropriately.
- Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
- Uses the most appropriate channels to communicate effectively.
- Demonstrates agility and confidence in communications, carrying authority appropriately.
- Understands and applies social media solutions appropriately.
- Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard.
- Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work.
- Is able to review processes autonomously and make suggestions for improvements.
- Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly.
- Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines.
- Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
- Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation).
- Manages resources e.g. equipment or facilities.
- Organises meetings and events, takes minutes during meetings and creates action logs as appropriate.
- Takes responsibility for logistics e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor and report.
- Plans required resources to successfully deliver projects.
- Undertakes and leads projects as and when required.
Training Schedule
Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship.
- We can hire apprentices at any time and hold regular workshops for those on the course
- These workshops occur once every 2 weeks both online and in our academy in Bristol City Centre
- You will get specific 1-2-1 tutoring and regular reviews between you tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work
- If required, we can also provide Functional Skills in maths and English throughout your apprenticeship
Desirable Qualifications
- GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Customer care skills
- Problem solving skills
- Administrative skills
About Us
Advanced Appliance Care Ltd are specialists in household appliance repair. We cover a large area of the South West and offer a fixed call out fee. We have no hidden charges so you can be sure what we quote is what you will pay. https://www.aacadvancedappliancecare.co.uk/ (opens in new tab)
Your earnings can increase over time with an apprenticeship. Find out about potential future pay opens in new tab
Full-time employment on successful completion of your Business Administration Level 3
Contact
The contact for this apprenticeship is:
- HOUSE OF CLIVE (HAIR AND BEAUTY) LIMITED
- Jess Matthews
- jes@nextlevel-training.co.uk
- 07717376008
The reference code for this apprenticeship is VAC2000042250.
Closes in 10 days (Friday 24 July 2026 at 11:59pm)
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