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Business Administration Apprentice
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Business Administration Apprentice
A prestigious company offering a wide range of products & services, including general insurance, life, pensions & investments, you will be answering the telephone, providing quotations and much more, an interesting & varied role.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work:
- Handling customer enquiries over the telephone or face to face in the agency and administering all customer instructions to completion and compliance standards
- Acquiring and maintaining knowledge of NFU Mutual General Insurance products
- Reviewing and advising customers on their general insurance requirements
- Providing quotations and selling policies to customers
- Enabling cross-selling opportunities to new and existing customers
- Processing and dispatching renewal documentation
- Producing correspondence to required timeframes and quality standards
- Introducing and promoting NFU Mutual’s range of Financial Services and Risk Management products
- Carrying out all general office and policy administration
Person Specification:
My client is looking for a self-driven, motivated individual, who can work on their own initiative and as part of a small, friendly, team environment. You will have good communication skills, being in person, over the telephone and in written format. You should have a willingness to learn and to strive for 100% accuracy. Sales or Servicing experience would be an asset. Computer Literacy is essential to include Word and Excel usage.
This role will be working towards a Business Administrator level 3 qualification supported by starting off.
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Where you'll work
THE WHEATSHEAF
SPRING HILL FARM
HARBOROUGH ROAD
PITSFORD
NN6 9AA
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
STARTING OFF LIMITED
Training course
Assistant accountant (level 3)
What you'll learn
Course contents
- Assist with the investigation and response to financial information queries.
- Record and analyse financial data using the organisation’s standard tools and processes.
- Apply double entry bookkeeping and accounting standards to process financial documents, generate financial statements and report financial information to users of accounts.
- Assist with production of accurate financial information for the preparation of accounts.
- Reconcile financial data, such as, preparation of reconciliations or review of reconciliations.
- Investigate, resolve or escalate transactional queries and errors within their remit as appropriate.
- Develop and maintain effective working relationships with stakeholders.
- Communicate financial information in a way that non-finance stakeholders can interpret and understand.
- Utilise digital skills to present key financial information using finance and accounting software and applications.
- Use software packages to assist with basic accounting tasks in line with cyber and data security requirements, using data securely and safely, including backing up data.
- Communicate using varying approaches and different media methods with an appreciation of the risks and benefits to the business of social media and other digital applications.
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Training schedule
Level 3 Business Administration Apprenticeship
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Essential qualifications
- GCSE in:
- English (grade 4/C)
- Maths (grade 4/c)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
About this employer
A prestigious company who offer a wide range of products and services, including general insurance, life, pensions and investments and has been providing quality insurance for its customers, for over 110 years. They carefully balance delivering excellent service to their customers whilst ensuring the business is run effectively. As a mutual, supporting their customers and paying their claims comes first. They are a top ten UK insurance company and the UK’s largest rural insurer, with an agency network of over 250 local offices.
Company benefits
- 25 days Holiday plus Bank Holidays and with the ability to carry over a surplus, Life and Income Protection Schemes, Contributory Pension and Free on-site parking.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Possible full time permanent position upon completion of the apprenticeship.
Ask a question
The contact for this apprenticeship is:
STARTING OFF LIMITED
Lucy Harris
lucy.harris@startingoff.co.uk
The reference code for this apprenticeship is VAC2000033462.
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