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Business Administration Apprentice
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This is an exciting opportunity for a motivated apprentice to begin their career in a supportive and welcoming college environment. As an Administrative Apprentice, you will provide efficient and effective administrative support across the campus, working with curriculum, commercial and central service teams.
Wage £20,258 a year
Minimum wage rates (opens in new tab)
Training course Business administrator (level 3)
Hours Monday to Friday 08:30 - 17:00 37 hours 30 minutes a week
Start date Friday 23 October 2026
Duration 1 year 6 months
Positions available 1
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The role offers a broad introduction to college administration, with hands-on experience of office systems, processes and day-to-day operations in a range of different settings. You will develop a wide range of workplace skills, including administration, organisation, customer service and professional communication, while learning to adapt your approach to different teams and working environments.
You will work closely with staff and external stakeholders, providing a welcoming first point of contact and representing the College in a positive and professional way. As part of the role, you will support a variety of administrative activities across the campus, including student and college events, and gain an understanding of how different teams work together to support learners, staff and visitors.
This apprenticeship is ideal for someone who is well organised, friendly and enthusiastic, with a willingness to learn and a proactive approach to tasks. You will be supported to develop your skills in Microsoft Office, communication and teamwork, building a strong foundation for future roles in administration, education or support services.
Where you'll work
Cannington Campus
Cannington
Bridgwater
TA5 2LS
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
UNIVERSITY CENTRE SOMERSET COLLEGE GROUP
Training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
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Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Business Administrator Level 3.
Essential qualifications
- GCSE in:
- English (grade 4/C or above)
- Maths (grade 4/C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Administrative skills
- Team working
- Initiative
- Non judgemental
Other requirements
- Disclosure and Barring Service (DBS) check.
Stronger together. Individually brilliant.
Each College – Bridgwater, Cannington, Strode and Taunton – along with the award-winning University Centre Somerset, will remain committed to the delivery of inspirational teaching, learning and skills development, creating a culture of academic excellence, safety and inclusivity.
https://www.ucscollegegroup.ac.uk/ (opens in new tab)
Company benefits
The College Group offers a range of benefits including a defined benefit pension scheme. Please see our website for further details.
Disability Confident
A fair proportion of interviews for this apprenticeship will be offered to applicants with a disability or long-term health condition. This includes non-visible disabilities and conditions.
You can choose to be considered for an interview under the Disability Confident scheme. You’ll need to meet the essential requirements to be considered for an interview.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Possibility of other roles across the college group.
The contact for this apprenticeship is:
UNIVERSITY CENTRE SOMERSET COLLEGE GROUP
The reference code for this apprenticeship is VAC2000042286.
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