Find an apprenticeship
Business Administration Apprentice (Curriculum Support)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Job Description
About the Role
The successful candidate will provide support for staff and students within the school of Vocational and Professional Studies. This will require dealing with general enquiries from students and parents, data processing, monitoring and reporting on attendance and assisting with curriculum initiatives in the area.
What You'll Do at Work
- Working as part of a team your focus will be the maintenance and production of accurate and timely information
- Provide administrative support to the team to a high standard of accuracy and presentation, to include producing general correspondence and reports, undertaking mail shots and the execution of general office duties
- Work effectively together with classroom based and work-based colleagues as one team, respecting and valuing each other to deliver outstanding services to students
- Support the department with the maintenance of timetable records, notifying the Curriculum and Timetabling Assistants of any changes in class times, staff or rooms, and ensuring that students are notified of changes affecting their classes in an effective and timely fashion
- Support managers and directors in accurate record keeping for students and staff teams
- Arrange room and IT resource bookings for meetings, events and other activities within the directorate, using central systems and process to record usage
- Reporting and follow-up of student attendance and absence, ensuring that teaching staff are notified in advance of class start times, and pro-actively following up unexplained absences
- Provide support for the setup and start of commercial courses within the directorate, ensuring that students receive excellent customer service during the enquiry, booking and delivery of the course
- Assist with the booking of transport and accommodation for trips and visits as well as ordering relevant resources for teaching and learning purposes
- Support marketing activity and provide support for the setup and promotion of directorate events, student led activities and stakeholder events as required
- Provide a central point of contact for students studying within the directorate, ensuring that messages to staff are effectively communicated, concerns are acted upon and that complaints are managed in line with college processes
- Produce letters, reports, minutes and other correspondence using a range of software, to a high standard of accuracy and presentation.
You will work under the direction of the Curriculum Manager for Transition Programmes. Transition Programmes houses the colleges main SEND provision, and so the ability to communicate clearly and professionally, both in person and through other mechanisms, with both the students, and their parents and carers, is important.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Where You'll Work
Infirmary Road
Chesterfield
Derbyshire
S41 7NG
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training Provider
CHESTERFIELD COLLEGE
Training Course
Business administrator (level 3)
[Understanding apprenticeship levels](opens in new tab)
Course Contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.
Essential Qualifications
GCSE in:
- English (grade 4/C or above)
- Maths (grade 4/C or above)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
An offer of employment at Chesterfield College will be subject to an Enhanced Disclosure carried out by the Disclosure and Barring Services.
Working at Chesterfield College means you join a team which is aspirational, driven and passionate about doing the very best for our learners and employers. Our learners are at the centre of all we do inspiring our mission statement “Inspiring futures, changing lives” and this extends to our colleagues as well.
[https://www.chesterfield.ac.uk/](opens in new tab)
Chesterfield College is an outstanding place to work and has superb staff benefits including a voucher discount scheme, cycle to work, healthcare plan and access to an Employee Assistance Programme.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Potential employment on completion of the apprenticeship for the right candidate or progression to a higher-level qualification.
Contact
The contact for this apprenticeship is:
CHESTERFIELD COLLEGE
Brittany Gill
gillb@chesterfield.ac.uk
01246500681
The reference code for this apprenticeship is VAC2000044418.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills