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Business Administration Apprentice (Domiciliary Care Service) – Level 3
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To provide administrative and compliance support to the management team, assisting in the efficient operation of a CQC-regulated domiciliary care service.
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The successful candidate will help maintain accurate records, support quality and compliance activities and ensure confidential information is handled appropriately.
General Administration
- Answer telephone calls and respond to emails.
- Prepare, scan, file and archive documents.
- Maintain electronic and paper filing systems.
- Assist with data entry and record keeping.
- Support diary management and meeting arrangements.
- Produce letters, reports and business documents.
- Maintain staff personnel files.
- Assist with recruitment administration and DBS checks.
- Support preparation for CQC inspections and council audits.
- Help maintain company policies and compliance records.
- Assist with quality assurance and monitoring activities.
- Assist with maintaining client records and care documentation.
- Support care plan reviews and administrative updates.
- Process confidential information accurately and securely.
- Assist with safeguarding and incident documentation where appropriate.
- Attend and complete all apprenticeship training requirements.
- Demonstrate a commitment to personal development and learning.
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