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Business Administration Apprentice
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An exciting opportunity to join Askews
Located in Coventry City Centre, to provide administration support to the team while developing practical office and business administration skills through a structured apprenticeship programme.
Wage
- £15,600 for your first year, then could increase depending on your age
- National Minimum Wage rate for apprentices
- Minimum wage rates opens in new tab
Training course
- Business administrator (level 3)
Hours
- Monday- Friday, 9.00am- 5.00pm
- 37 hours 30 minutes a week
Start date
- Monday 17 August 2026
Duration
- 1 year
Positions available
- 1
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Answer telephone calls and direct enquiries to the appropriate person.
- Respond to emails and maintain professional communication with customers and colleagues.
- Maintain and update electronic and paper filing systems.
- Schedule meetings and appointments.
- Input and manage data accurately using company systems.
- Assist with customer service enquiries and general reception duties.
- Carry out other administrative tasks as required by the team.
Where you'll work
5 THE QUADRANT
COVENTRY
CV1 2EL
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels opens in new tab
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
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Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
Training to be provided:
Business Administrator Level 3 Apprenticeship Standard
Weekly day release at CWCT, Radford, Coventry (Every Tuesday 9:30am- 4:00pm)
Essential qualifications
- GCSE in:
- English & Maths (grade A*/9 - C/4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Logical
- Team working
- Initiative
About Askews Legal LLP
Askews Legal LLP is a highly accredited Legal 500 recommended law firm. We are known throughout Coventry and Warwickshire for taking care of our individual, family, and business clients’ legal matters quickly, expertly, and cost-effectively.
Company benefits
- Office-based role with opportunities for hybrid working where appropriate.
- Full-time apprenticeship hours in line with company requirements.
- Regular support and review meetings with a line manager and apprenticeship provider.
- Your earnings can increase over time with an apprenticeship. Find out about potential future pay opens in new tab.
- This role offers potential for career progression within the company as you gain experience, build your skills, and demonstrate your capabilities.
Contact information
The contact for this apprenticeship is:
COVENTRY AND WARWICKSHIRE CHAMBERS OF COMMERCE TRAINING LIMITED
Katie Lumb
lumb.k@cw-chambertraining.co.uk
02476231122
Reference code
The reference code for this apprenticeship is VAC2000044198.
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