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Business Administration Apprentice
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Level 3 Administration Apprentice
3D Trans Ltd. are looking for a Level 3 Administration Apprentice to join our team and learn new skills, whilst bringing fresh ideas into the company. Seeking an Apprentice to work within the traffic office to arrange transport bookings and complete a range of office-based tasks.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
We are looking for someone to join our team to be able to:
- Input transport and warehousing bookings
- Learn skills to communicate with new and existing customers
- Work as part of a growing traffic team
You will learn how to organise driver paperwork in order to be able to input information into our various transport software packages to assist the traffic team in their day-to-day running of the operation.
You will be required to work accurately and with attention to detail, which are both key when completing administrative tasks.
Work in an organised and smooth manner, to ensure that we give the best possible service to all customers and stakeholders.
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Course Contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to:
- Write letters or emails
- Create proposals
- Perform financial processes
- Record and analyse data
Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information, and produce data analysis where required.
Produces accurate records and documents including:
- Emails
- Letters
- Files
- Payments
- Reports and proposals
Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports, and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
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Demonstrates good communication skills, whether face-to-face, on the telephone, in writing, or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities, and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Business Administration, Level 3
Fortnightly attendance at Riverside College, Widnes.
Training on multiple software and booking systems e.g. TOPS, PARIS, Truckcom, etc.
Communication skills e.g. gradually dealing with some customer queries and gaining experience in how to connect in written and verbal form.
Increased use of Microsoft packages, we utilise Microsoft Excel and Outlook every day, so a base knowledge would be useful for us to be able to expand on this.
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Entry Requirements
GCSE in:
- 4 GCSEs including Maths and English (grade Grades 9-4 (A-C))
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Working Conditions
You will be working in the Widnes office, there is no option of working from home remotely. The Apprentice is unlikely to work weekends, but if this were to be required, then the person would be paid at their hourly rate for any overtime worked.
We reserve the right to close this opportunity after 1 week if we have received enough applications, and therefore recommend you make an application as soon as possible, rather than waiting until the planned closing date as we cannot guarantee the vacancy will remain open for the whole time planned.
If you are applying with qualifications other than those listed in the entry requirements (GCSEs), please make sure you have obtained official evidence of equivalency from UK ENIC before the application closing date. Please note, if you are shortlisted for the post, we cannot progress your application any further without you providing evidence of this.
About Us
We are a family-run, local haulage and warehousing company. We have around 25-30 trucks on the road around the UK, mainly North West and Midlands, and have a growing collection of warehousing customers.
Benefits
- 25 days annual leave, plus Bank Holidays
- Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
- We offer further career prospects on the completion of the apprenticeship, whether that be for the person to remain within the administration role, or migrate into the traffic team. Other options are available in terms of accounts administration roles and warehousing activity. We believe in cross-training employees for them to be able to gain the most experience and make an informed decision of which part of the business they would see their future.
Contact Information
The contact for this apprenticeship is:
RIVERSIDE COLLEGE
Joanna Smith
joanna.smith@riversidecollege.ac.uk
0151 257 2800
The reference code for this apprenticeship is VAC2000040474.
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