Business Administration apprenticeship

This is an apprenticeship role for a Sales Apprentice Business Administrator at Pump Supply and Repair Group Ltd.

Requirements

• GCSE in Maths & English and 3 other subjects (grade 4 or above)
• Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

Responsibilities

• General Administration duties
• Answering telephone queries & taking messages
• Dealing with email enquiries
• Assisting with external and internal customers
• Helping with office sales
• General filing
• Secretary/PA duties
• Scanning & photocopying
• Skilled in the use of multiple IT packages and systems relevant to the organisation (e.g., MS Office or equivalent packages) to write letters, create proposals, perform financial processes, and record/analyse data.
• Produces accurate records and documents (e.g., emails, letters, files, payments, reports, proposals) and makes recommendations for improvements.
• Maintains records and files, handles confidential information in compliance with procedures.
• Exercises proactivity and good judgement, making effective decisions and dealing with challenges maturely.
• Builds and maintains positive relationships within their own team and across the organisation.
• Demonstrates good communication skills face-to-face, on the telephone, in writing, or on digital platforms.
• Completes tasks to a high standard, continuously improving their work and sharing best practices.
• Applies problem-solving skills to resolve challenging or complex complaints.
• Takes responsibility for initiating and completing tasks, managing priorities and time to meet deadlines.
• Organises meetings and events, takes minutes, and creates action logs.
• Takes responsibility for logistics (e.g., travel and accommodation).
• Uses relevant project management principles and tools to scope, plan, monitor and report.
• Undertakes and leads projects as and when required.