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Apprentice Administrator
An exciting opportunity for an Apprentice Administrator to gain practical experience supporting business operations within a growing commercial building consultancy. The apprenticeship will be totally work-based.
Wage
- £12,480 for your first year, then could increase depending on your age
- National Minimum Wage rate for apprentices
- Minimum wage rates opens in new tab
Hours
- 30 hours with the opportunity to increase to 37.5 hours in busy periods (09:00 – 17:30)
- Monday to Friday, 6 hours per day, to suit. Ideally, 09:30 - 16:30.
- 30 hours a week
Start date
- Saturday 1 August 2026
Duration
- 1 year 6 months
Positions available
- 1
What you'll do at work
Administrative Support
- Support the preparation, proofing and issuing of reports in line with company procedures
- Update trackers, databases and internal records to ensure accuracy
- Provide support with general administrative tasks
Office Support
- Assist with answering incoming calls and handling general enquiries
- Assist with arranging meetings, travel, hotels, access equipment, and site access requirements
- Provide general support to ensure the office environment remains organised and efficient
- Assist in responding to client enquiries and directing queries appropriately
Marketing and Communications
- Provide support with marketing activities, including social media updates
- Assist in the preparation of marketing materials and company documentation
Compliance and Business Processes
- Support maintaining up-to-date policies, procedures and health & safety documentation
- Support the audit process for SafeContractor and ISO renewals
- Support data collection for reporting and KPI tracking
Where you'll work
Windsor House
Cornwall Road
Harrogate
HG1 2PW
Training
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
LUMINATE EDUCATION GROUP
Training course
Business administrator (level 3)
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What you'll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
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Training schedule
The apprenticeship will be fully work-based. Your assessor will visit you in the workplace, on average, once every 2 weeks.
Desirable qualifications
- GCSE in:
- English (grade 4)
- Maths (grade 4)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Administrative skills
- Team working
- Initiative
About this employer
A commercial building consultancy providing dilapidations advice, surveys, and project management services.
Company benefits
- Office-based role, located in Harrogate.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay opens in new tab.
Administrative role within the company.
The contact for this apprenticeship is: LUMINATE EDUCATION GROUP
The reference code for this apprenticeship is VAC2000035006.
Apply now
Closes in 16 days (Friday 31 July 2026 at 11:59pm)
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