LMP Group
Business Administration Apprenticeship
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Business Administration Apprenticeship
Business Administration Assistant (Apprenticeship) – Bristol
Putt Above Bristol are seeking an energetic, detail-oriented candidate to join their dynamic admin team. This exceptional opportunity offers the chance to gain a Level 3 Business Administration Apprenticeship while gaining hands-on experience in a fast-paced environment.
About the Role
This 30-hour per week (5 days), multi-tasking role provides training and development in office administration, customer service, stock control, and operational support. Responsibilities span booking management, front-of-house assistance, and general business administration, ensuring smooth day-to-day operations.
Work Schedule
- Contract: 30 hours per week (5 days)
- Timing: Daily hours to be confirmed
Compensation & Growth
- Starting Salary: £8.00 per hour
- Career Progression: Wage will increase to National Minimum Wage after 12 months.
- Qualification: Business Administration (Level 3) standard appRENTICESHIP via LMP Education over 18 months.
Key Responsibilities
1. Booking Administration
- ** Manage, update and maintain the company booking system.**
- ** Process new bookings** with accuracy and efficiency.
- Amend, cancel, or update bookings as required by customers.
- Provide booking assistance through telephone, email, and in-person inquiries.
- Ensure 100% booking records are up to date and error-free.
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2. Customer Service & Front-of-House Support
- Deliver exceptional customer service in a high-traffic leisure/entertainment environment.
- Handle telephone calls and in-person queries with professionalism and friendliness.
- Support check-in processes and assist with visitor needs.
- Maintain consistent high standards in front-of-house engagement.
3. Office Administration
- Handle routine admin tasks, including filing, data entry, and records management.
- Support daily business operations through efficient administration.
- Assist with company records, reports, and documentation.
- Coordinate administrative tasks for managers as needed.
4. Stock Control & Purchasing
- Track stock levels and update records in real time.
- Process orders for supplies, goods and equipment.
- Support stock replenishment to prevent shortages.
- Manage supplier contacts and purchase activities.
5. Finance & Accounts Support
- Help maintain financial records, filing, and administrative accounting.
- Assist with invoice processing and receipt documentation.
- Ensure financial records comply with company policies and procedures.
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Essential Skills & Qualities
✅ Strong communication & customer service drive. ✅ Excellent organisational and time-management skills. ✅ Attention to detail for accuracy in recordings, bookings, and general admin. ✅ Ability to manage multiple tasks/prioritise workload efficiently. ✅ Confidence with computers, booking systems and Microsoft Office. ✅ Professional, friendly and adaptable approach in busy environments.
Desirable Experience
🔹 Previous administration, hospitality or leisure industry experience. 🔹 Bookings/reservation system familiarity would be useful. 🔹 Knowledge of stock control, purchasing or accounts processes.
Working Environment
This fast-paced administrative role operates within Bristol’s leisure and entertainment industry. Have flexibility to cover all shifts, when necessary, including evenings, weekends and peak periods.
Training & Development
The selected candidate will benefit from structured training and mentorship, helping to develop key skills and prepare for a long-term governance role in administration/support functions.
Employer website: https://puttabove.co.uk/bristol
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