Find an apprenticeship
Business Administration/Care Coordinator Apprentice
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
The apprentice will support the smooth running of the care service through administrative assistance while gaining hands-on experience across all areas of the business.
This role is designed as a development pathway, providing structured learning and practical exposure to enable progression into a Care Coordinator position.
Key Responsibilities
Administration Support
- Assist with general office duties including filing, data entry, scanning, and record maintenance
- Answer telephone calls and respond to email enquiries in a professional manner
- Maintain accurate service user and staff records in line with GDPR requirements
- Support with updating care management systems and rotas
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Care Coordination Support
- Assist in preparing staff rotas and schedules under supervision
- Monitor call logs, missed calls, and report any concerns
- Support communication between care staff, service users, and families
- Help ensure continuity of care through effective coordination
Compliance & Quality
- Support the maintenance of compliance records (training, DBS, right to work, etc.)
- Assist with audits and quality checks of care documentation
- Ensure records are accurate, up-to-date, and meet regulatory standards (e.g., CQC requirements)
Learning & Development
- Rotate through different areas of the business to gain a full understanding of operations, including:
- Recruitment and onboarding
- Scheduling and care coordination
- Quality assurance
- Client communication
- Complete assigned apprenticeship coursework and training modules
- Shadow experienced team members to develop knowledge of care service delivery
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Team Support
- Build positive working relationships with colleagues and stakeholders
- Provide support to the wider team during busy periods
- Demonstrate a willingness to learn and take on new responsibilities
Where you'll work
34 35 36 INNOVATION HOUSE
26 LONGFIELD ROAD
SOUTH CHURCH ENTERPRISE PARK
BISHOP AUCKLAND
DL14 6XB
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills