Spire Healthcare Group plc
Business Administrator
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Business Administrator Location: Harpenden | Type: Permanent Hours: 15 per week
Spire Harpenden Hospital is seeking a detail-oriented and customer-focused Business Administrator to join our team in a 15-hour per week contract.
This role supports the smooth operation of administrative and financial processes within the hospital, ensuring compliance and outstanding customer service for patients and stakeholders.
Key Responsibilities
- Respond to patient queries professionally and compassionately, both via systems and face-to-face.
- Process billing accurately and promptly, resolve queries, and liaise with internal teams and shared services.
- Carry out cashiering duties, reconciliations, and post entries to accounting systems.
- Coordinate payments for invoices, consultant fees, and patient refunds.
- Monitor overdue vendor debt and support collection processes.
- Provide general administrative support as required.
Education & Qualifications
- GCSEs (grades A–C) in English and Maths.
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Desired Skills & Experience
- Strong numeracy and Excel proficiency.
- Accounts Payable, Purchase Ledger, or basic accounting experience (advantageous, but not essential).
Key Behaviours
- Passion for delivering excellent customer service.
- Strong planning and organisational skills.
- Problem-solving mindset with a commitment to continuous improvement.
- Effective communication and collaboration.
- High attention to detail and standards.
- Ability to handle confidential information and adapt to flexible processes.
Working Pattern
- Part-time (15 hrs/week) with flexible play, including options for 2-3 days/week (e.g., longer/shorter shift options).
- Working days align with business needs and candidate availability; no fixed schedule yet.
Applicants seeking flexibility (e.g., balancing work with other commitments) are welcome.
Benefits
A competitive salary and comprehensive package:
- 35 days’ annual leave (incl. bank holidays)
- Employer and employee contributory pension with flexible retirement.
- Spire for You Rewards Platform (discounts/cashback at 1,000+ retailers).
- Free Bupa wellness screening
- Private medical cover
- Life assurance
- Free onsite parking
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Our Values
At Spire Healthcare, "Our People Are At The Heart Of Everything We Do". Guided by:
✔ Driving clinical excellence ✔ Doing the right thing ✔ Caring is our passion ✔ Keeping it simple ✔ Delivering on our promises ✔ Succeeding and celebrating together
About Spire Healthcare
UK’s leading independent provider of private healthcare, with:
- 38 hospitals and 50+ clinics across England, Wales, and Scotland.
- Delivers diagnostics, inpatient, outpatient, and day-case care.
- Includes private GP services, workplace health solutions, and NHS/private specialized services.
"Our difference? The warmth, commitment, and pursuit of excellence in our people." — and it all starts with genuine care.
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