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Business Administrator Apprentice
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Business Administrator Apprentice (Level 3)
We are looking for a motivated and organised individual to join us as a Business Administrator Apprentice (Level 3). Develop skills in project management, digital tools and financial administration while earning a nationally recognised qualification and supporting the day-to-day running of the business.
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
- Provide administrative support across departments, ensuring tasks are completed accurately and on time
- Assist in planning and coordinating projects, tracking milestones, deadlines, and deliverables
- Maintain and update records, databases, and filing systems in line with GDPR and data protection requirements
- Use Microsoft Office 365 (Word, Excel, Outlook, Teams, SharePoint, OneNote) to produce documents, reports, and communications
- Support financial administration tasks including processing invoices, monitoring budgets, and reconciling expenses
- Draft and manage correspondence, meeting agendas, and minutes
- Liaise with internal teams and external stakeholders professionally and effectively
- Contribute to continuous improvement of administrative processes and procedures
Where you'll work
You can select which locations you want to apply for in your application on Find an apprenticeship. This apprenticeship is available in these locations:
- Town Hall, 1 Town Square, Barking, IG11 7LU
- Gun Wharf, Dock Road, Chatham, ME4 4TR
- King Street, London, W6 9JT
- Council House, Manor Square, Solihull, B91 3QB
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
VELOCITY 1ST LIMITED
Training course
Business administrator (level 3)
Understanding apprenticeship levels
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
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- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
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Training schedule
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Essential qualifications
GCSE in:
- any 3 subjects (excluding English and Maths) (grade A*-C/9-4 or equivalent)
- English (grade A*-C/9-4 or equivalent)
- Maths (grade A*-C/9-4 or equivalent)
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Customer care skills
- Problem solving skills
- Administrative skills
- Number skills
- Initiative
About this employer
DDM Health Ltd is a UK digital health company delivering innovative technology-enabled healthcare solutions. Through its Gro Health platform, it supports people in managing conditions such as diabetes and obesity, working with healthcare providers and the NHS to improve health outcomes.
After this apprenticeship
Your earnings can increase over time with an apprenticeship. Find out about potential future pay here.
The role offers long term security and the opportunity to progress into a permanent position.
Ask a question
The contact for this apprenticeship is:
VELOCITY 1ST LIMITED
The reference code for this apprenticeship is VAC2000041244.
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