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Business Administrator Apprentice

Dudley
£16.6k/yr
Posted about 1 month ago

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Business Administrator Apprentice

Assisting with office tasks, customer orders, data management, and help maintain efficient operations within the business, ensuring smooth communication and administrative processes across departments. An exciting opportunity to gain hands-on experience in administration, while supporting both the operations and customer service functions.

Requirements

  • Experience in general administrative duties
  • Experience with data input and extraction
  • Experience with photocopying, filing, and laminating
  • Experience managing internal and external post and emails
  • Experience answering telephone and face-to-face queries
  • Experience maintaining and organising filing systems
  • Experience scheduling and checking orders
  • Experience raising UARs (Unauthorised Additional Requests)
  • Experience matching and filing goods in notes
  • Experience monitoring purchasing inboxes and purchase order folders
  • Experience following up with the finance department regarding unapproved finance logs and payments
  • Experience assisting with stocktake output processes
  • Experience supporting with the management of stock returns
  • Experience providing general administrative support to a team
  • Ability to offer support to team members to ensure smooth operations
  • Ability to foster effective communication with colleagues and clients
  • Adaptability to additional duties
  • Ability to support ad hoc projects or tasks

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Responsibilities

  • Perform general administrative duties, such as data input, data extraction, photocopying, filing, laminating, and ensuring documents are accurately recorded and stored
  • Manage internal and external post and emails, ensuring efficient communication across the company
  • Answer telephone and face-to-face queries, take messages, and direct them to the relevant team members in a timely manner
  • Maintain and organise filing systems in line with company policies and procedures
  • Assist with scheduling and checking all orders within the Kingswood Mobility Group, including both in-house and external orders, ensuring they are carried out accurately and efficiently
  • Effectively and accurately raise UARs (Unauthorised Additional Requests) under query
  • Match and file the goods in notes, ensuring all documents are accurately recorded and filed
  • Assist with monitoring the purchasing inbox and purchase order folder, raising concerns to senior staff when necessary
  • Follow up with the finance department regarding unapproved finance logs and payments related to orders
  • Assist with the stocktake output process, ensuring accurate tracking and reporting of inventory levels
  • Support with the management of stock returns, including leather and fabric returns, ensuring they are handled promptly and reported regularly
  • Provide general administrative support to the team, including coverage during absences or busy periods
  • Offer support to team members to ensure smooth operations, collaborating effectively to meet business needs
  • Maintain a positive attitude and foster effective communication with both colleagues and clients
  • Be adaptable to additional duties as needed by the business to support operations and team requirements
  • Support any ad hoc projects or tasks that arise and contribute to the overall success of the team.

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Benefits

  • Permanent employment

About Kingswood Mobility Group

This role offers an exciting opportunity to gain hands-on experience in administration, while supporting both the operations and customer service functions within Kingswood Mobility Group.

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Skills

Data input
Data extraction
Filing
Laminating
Email management
Telephone handling
Customer service
Order processing
Data management
Stocktaking
Inventory management
Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Team working