Business Admin Level 3 Apprenticeship – Oasis Academy Shirley Park

We are looking for an enthusiastic and hard-working individual to join Oasis Academy Shirley Park. As a Business Admin Apprentice, you will gain many new skills to help you develop throughout the apprenticeship. If you are looking to start a career apply now!

Key Details

• Salary: £8.58 increasing to National Minimum Wage after 12 months
• Working hours: Monday – Friday (Shifts TBC) Term time only – 37 hours per week
• Location: Stroud Green Campus, Reception, Year 1 and Year 2, - 47-49 Stroud Green Way, Croydon CR0 7BE
• Apprenticeship Details: 16 months expected duration to complete, working towards your Business Admin Level 3 Apprenticeship. (All learning is delivered online/ remote).
• Training Provider: LMP Education (rated 1st best UK training provider)

You will support coordination of reception and providing high quality customer care; ensure preparation and delivery of a high quality and timely reprographics service; support the Academy administration team in fulfilling a range of duties pertaining to the administrative support of the Academy. The day to day duties will include:

• To respond to a range of routine written, telephone and ‘face to face’ enquiries from a variety of sources (internal/external) either directly or by referral;
• On an ad hoc basis, to compose, type and distribute routine and daily correspondence. In addition, to prepare more specialist/technical draft documents for approval as directed;
• Support the work of the Academy, under the management and direction of the PA to the Principal, SLT + Admissions Manager undertaking typing, data entry, texts, photocopying, printing, opening and sorting of incoming post, collation of documents; monitoring/ordering of stationery as required; preparation of outgoing post; and any other general tasks in support of the administrative services of the Academy;
• Support and promote an efficient attendance service for the Academy, facilitating a number of aspects in recording and supporting on Attendance;
• Assist with maintaining and updating SIMS database; producing reports; labels;
• Support the work of the Student Services and Website Communications Officer, undertaking shifts in the Student Information Centre to support staff and students;
• Promote safe working practices by employees and visitors in premises/work areas in which the postholder is located, to maintain a safe working environment;
• To work in compliance with Academy policies and legislative requirements, as relevant to the post;
• Answering main Academy switchboard incoming calls, transferring/taking messages where appropriate, checking switchboard messages at the beginning of and periodically throughout each day, re-routing messages as appropriate;
• Maintaining Academy main email account, forwarding on messages as appropriate; following up where needed to ensure an action is complete/contact made;
• Open and distribute all hard copy post/packages received by Royal Mail/courier;
• Prepare all outgoing mail with postage; ensure franking machine is kept in credit and that there is sufficient credit for each of the Academy holidays;
• Welcome and support visitors, ensuring signing in process is followed, identification badges issued, health and safety processes highlighted ie. Fire evacuation, mirroring the administrative team;
• Work together with the administrative team to ensure reception area is opened on time, with the area closing each afternoon when the reception is clear of guests; where visitors/guests are expected or are waiting, to support until such time as the required staff member is linked with the last visitor/guest of the day;
• Ensure reception is kept clean, tidy and presentable