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Business Administrator Apprenticeship - Scunthorpe
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Business Administrator (Level 3) Apprenticeship
You will be learning about and supporting the Administration staff in the office. You will also gain knowledge and skills of the customer base and work alongside the customer service team. This is a great opportunity to grow and develop skills in administration and customer service within the Automotive Trade.
Wage
£17,547 a year
Hours
Monday to Friday. Shifts to be confirmed (weekends may be required). 40 hours a week
Start date
Saturday 1 August 2026
Duration
1 year 6 months
Positions available
1
Most of your apprenticeship is spent working. You’ll learn on the job by getting hands-on experience.
What you'll do at work
The role involves the apprentice working in an exciting busy office environment with the main duties involving the following tasks:
- Opening and reading the mail and taking relevant actions where appropriate
- General typing and administrative tasks
- Creating and maintaining efficient filing systems
- Receive guests and visitors, and coordinating meeting requirements
- Ensure Work Based Evidence is collated in an appropriate way and logged
- Able to organise assigned tasks and complete
- Able to solve problems that arise
- Work well in a team and cooperate with colleagues
- Contribute to community day projects
Where you'll work
87 Ermine Street
Broughton
Brigg
DN20 0AQ
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills.
Training provider
SKILLNET LIMITED
Training course
Business administrator (level 3)
What you'll learn
Course contents
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
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Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
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Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Training schedule
You will learn on-the-job and be supported by a Mentor
You will attend the Manchester Training Academy for Classroom teaching (3–4) times throughout the duration
One-to-one support from a Specialist Skills coach
More training information
Blended learning approach, face to face, college and one-to-one teaching
You will obtain new skills and knowledge to support the team and business
Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.
Skills
Communication skills
IT skills
Problem solving skills
Presentation skills
Administrative skills
Team working
Initiative
There are many reasons to join us here at MAN and many opportunities to grow with us across the UK and around the world. We think you’ll agree that the best reason is to work with other people like you: people who work together to put our customers first, people who are proud of our product range and passionate about what it can do, people who don’t mind a bit of hard work and support each other to make sure we deliver our customer promises, every day. Here you’ll be trusted and respected to be your best and do your best. It’s the MAN way.
Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Customer Service Advisor
Team Leader
The contact for this apprenticeship is:
SKILLNET LIMITED
The reference code for this apprenticeship is VAC2000035682.
Closes in 21 days (Friday 31 July 2026 at 11:59pm)
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